Job Description
Simpro Group is the AI‐first operating platform trusted by more than 24,000 trade businesses and 450,000 users across the US, Australia, and the UK.
We just made our biggest move yet: the launch of Lightning, an AI‐native platform built specifically for field service trades – not a bolt‐on, not a retrofit, but purpose‐built AI at the core of everything we do.
At the heart of Lightning is Cooper, the AI brain that powers the platform – functioning as a strategic business partner that answers questions, surfaces problems before they escape, streamlines communications, and continuously learns the rhythms of each business it serves.
This is a rare moment to join a category‐defining company mid‐leap.
What You'll Do
Translate the power of Simpro Lightning and Cooper AI into real, measurable outcomes for field service businesses – think tighter margins turned into genuine profit
Partner closely with the sales team to understand each prospect's operational pain points and craft demonstrations that hit home
Own the technical conversation: tackle complex questions about our platform, integrations, and AI capabilities with confidence and clarity
Build trusted relationships with operations leads, IT decision‐makers, and business owners at trade companies
Develop deep mastery of Simpro's full product suite – Lightning, Cooper, and the broader platform ecosystem – and stay ahead of how it evolves
Champion the voice of the customer back to our product teams, turning field insights into product improvements
Keep a sharp eye on the competitive landscape in field service management, so you always know where we win
What You'll Bring




Experience in a Sales Engineering, Solutions Consulting, or technical pre‐sales role – ideally within SaaS or enterprise software
Hands‐on familiarity with Field Service Management (FSM) software is a robust advantage – you understand the world our customers live in
A genuine curiosity about AI and how it applies to operational workflows – you can speak to Lightning and Cooper in a way that excites, not intimidates
The ability to make complex technology feel simple and compelling for non‐technical audiences
Strong relationship‐building instincts – you earn trust quickly, from the office manager to the CEO
A collaborative, low‐ego approach – you work best when the team wins together
Willingness to travel for client meetings, demos, and industry events
A degree in Engineering, Computer Science, Business, or a related field is a plus – but demonstrated capability matters more
What We Can Offer You
Novated leasing via salary packaging
Employee Assistance Program (24/7 confidential support on relationships, bereavement, finances)
Generous Parental Leave Program
Paid Volunteer Leave Days
Public Holiday Exchange Scheme
Talent Referral Program – get rewarded for referring a friend to join our team!




Casual dress and relaxed office environment
Fun team camaraderie and events
Opportunities for career progression and development
Diverse training & internal networking opportunities across all of our product lines
Service recognition awards
Our Core Values
We Are One Team
We Are Customer Centric
We Are Growth Minded
We Are Accountable
We Celebrate Success
Simpro, AroFlo, BigChange & ClockShark are equal opportunity employers with a best‐of‐class onboarding program and supportive team environments.
We embrace and support culture diversity and Equal Employment Opportunity.
Aboriginals, Torres Strait Islanders and minority groups are encouraged to apply.
Simpro Group has been made aware of fraudulent recruitment activity where individuals are impersonating our company and hiring managers to deceive job applicants.
These scammers are using a fraudulent website and email domain(simprogroupcareers.com)and may contact you with illegitimate job offers.
Their goal is typically to steal your personal information for identity theft or to trick you into paying for fake application fees, background checks, or equipment.
If you have been contacted by someone you suspect is not a legitimate Simpro Group recruiter, or if you have any doubts about a job posting, please do not respond.
Do not provide any personal information or payment.
We take this matter very seriously and have reported this fraudulent activity to the relevant global authorities.
We are committed to ensuring a safe and transparent recruitment process for all candidates.
#J-*****-Ljbffr

📌 Sales Engineer (New South Wales)
🏢 Simpro Software New Zealand
📍 New South Wales