RAM Security Locksmiths is looking for an enthusiastic and customer-focused Junior Administration & Customer Service Assistant to join our friendly team.
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This is a great opportunity for someone who loves working with people, enjoys variety, and wants to learn and grow within a successful business. No locksmithing experience is required — we'll provide full training and support.
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RAM Security Locksmiths is looking for an enthusiastic and customer-focused Junior Administration & Customer Service Assistant to join our friendly team.
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This is a excellent opportunity for someone who loves working with people, enjoys variety, and wants to learn and grow within a successful business. No locksmithing experience is required — we'll provide full training and support.
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What you'll be doing:
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Coordinating job allocations for our on-road service technicians
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Following up maintenance requests for valued account customers
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Processing key orders and customer requests
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Building strong relationships with customers, subcontractors, and team members
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Managing inbound phone calls and email enquiries
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Providing general administrative support across the business
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Learning industry-specific software and systems
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About you:
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Friendly, reliable, and eager to learn
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Excellent communication and customer service skills
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Organised with strong attention to detail
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Confident using computers and willing to learn new software
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Positive attitude and enjoys being part of a team
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Why join us?
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Supportive and welcoming team environment
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Training and growth opportunities opportunities
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Job security with a respected industry leader
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Opportunity to become an important part of a successful team
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About RAM Security Locksmiths
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RAM Security Locksmiths is a family-owned business proudly servicing clients locally and nationally for more than 45 years. Our reputation has been built on reliability, quality workmanship, and exceptional customer service — values that continue to guide everything we do.
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If you're ready to start your career in a role where you can learn, grow, and make a difference, we'd love to hear from you!
J-18808-Ljbffr
📌 Junior Admin & Customer Service Assistant Victoria
🏢 RAM Locksmiths
📍 Victoria
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