Job Description
Sushi Sushi, Australia's largest sushi brand, is going through an exciting period of growth and we are looking for aVIC Company Area Manager to joinour Support office team!
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Who are we looking for?
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Reporting to the VIC State Manager, we are looking for an experienced multi-site retailer with an innate understanding of store operations, a skill for recognising opportunities to drive sales and an ability to energise a team.
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The Company Retail Manager is responsible for ensuring their region of company-owned stores are the epitome of retail excellence – in their presentation, customer service, product quality and ultimately sales performance. It requires an attention to detail and a care factor to notice all the one-percenters that can either make or break a customer experience, and ensure issues are resolved on the spot.
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Key responsibilities:
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Proven and cutting-edge leader with the ability to motivate and drive exceptional performance
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Driven to create a supportive culture to motivate and develop the retail team
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Thorough knowledge and understanding of efficient operational procedures and systems
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Highly developed communication skills, and proven stakeholder, customer and staff relationship management skills, including the ability to coach and lead people and develop a strong team culture
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Experience in understanding full financial results including P&L; reviews and KPI management.
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Outstanding time management and continuous improvement focus
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Experienced in the effective management of OH&S; matters
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Having an understanding of tools to gauge customer service
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Identifying training needs within a team around product knowledge,



customer service, operating processes etc
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Completing weekly WIPs with Store Managers
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Completing weekly WIPs with VIC Company State Manager on results and team performance, proactively coming up with plans to address issues and drive growth
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High standards for store and staff presentation
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Ability to look at a store with fresh eyes every tome and never leaving until everything is perfect
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Comfortable having conversations with team around presentation or performance as needed
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Strong analytical and commercial acumen to assess and analyse information and make sound and informed decisions
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Ability to perform under pressure with a strong focus on results
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Innovative, enthusiastic and willing to put forward new ideas for streamlining daily operations and increasing overall profitability
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Attention to detail and the proven ability to set strategic goals and problem resolution
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Service and quality focus with the passion to deliver outstanding customer experiences
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Willingness to work a flexible schedule and ability to travel
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Proactiveness and sense of urgency to ensure all deadlines are met
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Adaptability and demonstrated problem solving skills
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High attention to detail with the ability to see the bigger picture
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Strong commercial acumen and industry knowledge
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Strong verbal and written communication skills
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Proactive mindset with a focus on continuous improvement and business impact
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What we offer:
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Business casual environment
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Free onsite parking
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Employee benefits such as quarterly wellbeing days, birthday leave and workplace flexibility
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#J-*****-Ljbffr

📌 Company Area Manager - Vic (Victoria)
🏢 Sushi Sushi
📍 Victoria