Job Description

Registered & Licensed Clubs Supervisor -Casino RSM Group

n

Registered & Licensed Clubs Supervisor -Casino RSM Group

n

The Casino RSM Group is seeking a reliable and experienced Supervisor to join our team.

n

This hands-on role is ideal for someone with a solid background in clubs, hospitality, gaming, or licensed venues who enjoys leading by example and supporting staff to deliver outstanding customer service.

n

As a supervisor, you will work closely with management and frontline staff to ensure smooth daily operations, excellent service standards, and compliance with club policies and procedures.

n

Key Responsibilities

n

n
Supervise staff during daily operations and busy trading periods
n
Provide support and guidance to team members across club departments
n
Ensure high standards of customer service are maintained
n
Handle customer enquiries and minor complaints professionally
n
Assist with opening and closing procedures
n
Promote a safe,



clean and welcoming environment for members and guests
n

n

About You

n

To be successful in this role, you will have:

n

n
Previous experience in a registered club, hotel, hospitality or licensed venue
n
Demonstrated experience leading or supervising staff
n
Solid communication and interpersonal skills
n
A positive, skilled and team-focused attitude
n
The ability to remain calm and organised in a busy environment
n
Current NSW RSA
n
Current NSW ARCG
n
Availability to work a rotating roster, including nights and weekends
n

n

What We Offer

n

n
Supportive team setting
n
Ongoing training and development opportunities
n
Stable employment within a respected community organisation
n
We encourage applications from individuals with industry experience who can bring confidence, professionalism and practical knowledge to the role.
n
J-18808-Ljbffr

📌 Registered & Licensed Clubs Supervisor Casino Rsm Group Lismore
🏢 Casino RSM Club
📍 Lismore