Senior Administration Support Officer - ED Casuals
Mater Central Queensland - Rockhampton – Rockhampton QLD
Casual/Temporary
1d ago , from Mater Central Queensland - Rockhampton
Are you a dynamic
Senior Administration Officer
ready to make a lasting impact? We are currently seeking passionate and experienced Senior Administration Officers to join our team in our newly established emergency department. We have multiple casual roles available.
Working a variety of shifts across a 24/7 rotating roster, this role is critical to the smooth operation of Queensland's newest Emergency Department. You'll play a key part in supporting clinical teams across triage, admissions and patient flow, ensuring patients are accurately clerked, billed correctly, and supported efficiently during their ED journey.
What you'll be doing
Supporting ED operations across all major areas including triage, admissions and patient flow
Accurately clerking patients and ensuring timely admission, transfer and discharge processes
Managing Medicare and private health insurance details, including identifying Medicare-ineligible patients
Processing patient payments and liaising with Finance to facilitate billing and reconciliation
Providing front-of-house and ward-based administrative support within a 24/7 environment
Maintaining high standards of data quality, confidentiality and compliance
Working collaboratively with clinical and administrative colleagues to ensure full coverage of all rostered ED shifts
Contributing to orientation and training during a comprehensive onboarding period
About you
Ability to pick up shifts at short notice
Demonstrated experience in senior administration within a healthcare or hospital setting
Strong knowledge of patient admissions, billing, Medicare and private health insurance processes
The ability to work rotating shifts across a 24/7 roster, including nights, weekends and public holidays




High attention to detail and the ability to manage competing priorities in a fast-paced environment
Experience using health information systems and intermediate Microsoft Office skills
Excellent communication skills and a calm, professional approach under pressure
A commitment to Mater's mission, values and patient‐centred care
Mater is Queensland's largest not‐for‐profit healthcare provider, delivering exceptional care to nearly 700,000 patients each year across 11 (soon to be 12) hospitals. We're leaders in healthcare, education, fundraising & philanthropy and research - and it's our people who make the difference.
We're looking for passionate individuals to join our team and help shape the future of care. At Mater, you'll be part of a purpose‐driven organisation that values innovation, compassion, and excellence.
Increase your take‐home pay
with generous salary packaging options, including meal and entertainment benefits
Grow your career
with access to industry‐leading training and professional development through Mater Education
Wellbeing support
through our Employee Assistance Program and on‐site pastoral care teams
Access a range of health and wellbeing services
with a corporate discount on private health insurance
Exclusive discounts
across dining, retail, travel, accommodation (just to name a few!)
Stay active
with unlimited access to discounted gyms via the Fitness Passport program
Convenient, discounted on‐site parking
Enjoy great food
with reduced prices at our campus cafés and coffee spots
Join Queensland's Largest and Most Innovative Not‐for‐Profit Healthcare Team
Be part of something bigger. Make your move with Mater.
#GetBetterWithMater
Mater offers a safe, supportive, versatile and inclusive workplace where everyone is valued. We welcome applications from people of all backgrounds and abilities. Visit our Reconciliation webpage.
Mater ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices.
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📌 Senior Administration Support Officer - Ed Casuals (Rockhampton)
🏢 Mater Central Queensland - Rockhampton
📍 Rockhampton