Job Description
Professional Building Group (PBG) is an established insurance building company delivering high-quality repair outcomes for policyholders across Australia.
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Our focus is straightforward — deliver accurate assessments, practical repair solutions, and exceptional customer service while supporting customers through what is often a stressful time.
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We are seeking an experienced Insurance Building Estimator to join our team, based in the Melbourne Metro region/ Melbourne North and surrounds.
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This is a dedicated estimating and assessment role within an established region, working alongside a supportive team and experienced operational team.
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Melbourne Metro
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About the Role
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As an Insurance Building Estimator, you will be responsible for conducting on-site assessments of insurance claims, identifying damage, preparing detailed scopes of work, and producing accurate repair estimates.
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You will work closely with insurers, policyholders, and internal teams to ensure assessments are completed efficiently, accurately, and in line with insurer requirements and industry standards.
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This role is based in Melbourne Metro, with work primarily across metropolitan Melbourne and surrounding areas as required.
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Key Responsibilities
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Conduct on-site assessments of residential and small commercial insurance claims
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Identify damage and determine appropriate repair methodologies
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Prepare detailed scopes of work and repair estimates
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Review engineering reports, specialist reports, and supporting documentation
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Provide practical building advice and recommendations to insurers and internal stakeholders
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Ensure scopes and estimates align with insurer requirements and Australian building standards
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Liaise professionally with policyholders throughout the assessment process
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Maintain accurate records, reports, photographs, and claim documentation
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Work collaboratively with internal operations teams to support efficient claim progression
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Utilise estimating and job management systems, including Prime Ecosystem (advantageous)
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What We're Looking For
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Proven experience as an Insurance Building Estimator, Assessor, Supervisor, or similar role
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Strong knowledge of residential construction methods and Australian building standards
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Ability to accurately scope and estimate repair works
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Experience interpreting engineering reports, building scopes, and insurance documentation
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Strong attention to detail and organisational skills
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Excellent communication skills with a customer-focused approach
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Ability to manage a high-volume assessment portfolio efficiently
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Experience with estimating or job management systems (Prime Ecosystem highly regarded)
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Current driver's licence
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What We Offer
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Competitive salary package including company vehicle and performance incentives
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Established metro region with consistent workflow
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Supportive team environment with strong operational backing
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Stable, long-term opportunity within a growing national business
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Modern systems and processes designed to support estimator productivity
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Autonomy to manage your assessment portfolio while being backed by experienced leadership
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📌 Insurance Building Estimator / Assessor (Victoria)
🏢 PBG Building Group
📍 Victoria