Job Description
A high-growth, advisory-led accounting and consulting firm is seeking a General Manager / COO to lead operations and help scale the business into its next phase.
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This is a hands-on, second-in-command role working directly with the Managing Partner, taking ownership of day-to-day operations across a 30+ person firm.
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A high-growth, advisory-led accounting and consulting firm is seeking a General Manager / COO to lead operations and help scale the business into its next phase.
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This is a hands-on, second-in-command role working directly with the Managing Partner, taking ownership of day-to-day operations across a 30+ person firm.
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About the Firm
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This Sydney-based firm operates in a unique space between a boutique practice and a mid-tier firm. They provide a broad suite of services including:
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Business Services & Tax Advisory
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SME structuring and commercial advice
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Virtual CFO / outsourced finance solutions
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Corporate and complex client work (including ASX exposure)
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About the Firm
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This Sydney-based firm operates in a unique space between a boutique practice and a mid-tier firm. They provide a broad suite of services including:
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Business Services & Tax Advisory
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SME structuring and commercial advice
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Virtual CFO / outsourced finance solutions
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Corporate and complex client work (including ASX exposure)
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The firm is highly advisory-driven, focused on delivering commercial outcomes rather than pure compliance.
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With a loyal and diverse client base spanning entrepreneurs, SMEs, high-net-worth individuals and corporate groups, the business has built strong momentum and continues to grow.
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The culture is collaborative, hands-on and in-office, with no offshore model - ensuring quality delivery and strong team connection.
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The Role
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You will act as the operational backbone of the business, driving structure,



performance and alignment across teams.
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Operations & Performance
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Oversee day-to-day operations across multiple business units
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Improve workflows, systems and delivery processes
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Drive utilisation, capacity planning and workflow management
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Implement reporting on key metrics (WIP, turnaround times, team performance)
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Identify bottlenecks and implement scalable solutions
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Leadership & People
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Lead, mentor and support Managers and team leaders
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Establish clear accountability, roles and performance expectations
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Oversee hiring, onboarding and team development
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Strengthen communication and alignment across teams
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Build a high-performing, cooperative culture
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Strategy & Execution
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Translate the Managing Partner's vision into execution
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Drive firm-wide initiatives and operational improvements
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Support scaling through improved structure and processes
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Take ownership of internal coordination, freeing up leadership capacity
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Commercial & Client Oversight
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Improve visibility of profitability, margins and resource allocation
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Support pricing, resourcing and operational decision-making
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Ensure consistency and quality of client delivery
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Contribute to growth initiatives and client strategy
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About You
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10+ years' experience in professional services (accounting, consulting or similar)
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Proven experience in operations, practice management or leadership roles
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Strong commercial acumen with a focus on performance and efficiency
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Comfortable managing multiple teams and competing priorities
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Systems and process-driven mindset
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Why Join
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True #2 leadership role with high autonomy
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Work directly with an entrepreneurial Managing Partner
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Opportunity to shape and scale a growing firm
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High visibility and genuine impact on business performance
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📌 General Manager / Chief Operating Officer (New South Wales)
🏢 Hedley Scott Recruitment
📍 New South Wales