Job Description
Salesforce Technical Consultant - Melbourne
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Salesforce Technical Consultant
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Permanent - Melbourne
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Hybrid - 3 days in the office
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$120,000 - $140,000 + super
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CalibrX is Australia's leading Salesforce recruitment agency, and we are partnering with a growing CRM consultancy looking for a Salesforce Technical Consultant to join its Melbourne team.
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This is a hands-on Level 3 technical role supporting a portfolio of Salesforce customers. You will investigate complex incidents, identify root causes and implement reliable, maintainable solutions across configuration, automation, integrations, security and custom development.
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You will work closely with Solution Architects, developers and customer stakeholders, contributing to technical discussions and recommending the right solution for each environment.
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Responsibilities:
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Investigate and resolve complex Salesforce incidents, defects and service requests
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Troubleshoot issues across configuration, Flow, Apex, security, data and integrations
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Implement controlled fixes that improve platform reliability and maintainability
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Contribute to solution design discussions with architects and developers
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Support sandbox development, testing, deployments and code reviews
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Explain technical findings, risks and recommendations to customers
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Provide guidance to Level 1 and Level 2 support resources
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Maintain transparent technical documentation
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Experience:
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Strong hands-on Salesforce configuration and troubleshooting experience
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Advanced Salesforce Flow capability
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Experience with Apex classes, triggers and test classes
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Good understanding of Salesforce security, sharing and access controls
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Experience with APIs, integrations, middleware and third-party applications
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Understanding of Salesforce DevOps, source control and deployment processes
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Experience working with sandbox environments and tools such as Bitbucket
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OmniStudio or Education Cloud experience would be advantageous
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Strong customer-facing communication and problem-solving skills
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Why you should apply:
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Work across complex Salesforce environments and technical challenges
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Remain hands-on while contributing to solution design
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Work closely with experienced architects and developers
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Hybrid working with Monday and Friday available from home
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We cannot offer sponsorship for this role
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