Job Description
As an Associate Product Manager, you will join a small, ambitious product team building products that solve meaningful customer problems.
Working closely with our Senior Product Owner,designand engineering teams, you will help turn customer and business needs into clear product opportunities and well-defined work.
You will support productdiscovery,facilitateworkshops,gatherandsynthesise insights, and helpmaintaina healthy and prioritised product backlog.
You will work directly with early adopters of our product, helping them get value from the experience while learning how the product is being used.
You will bring these insights back into the team to inform productdecisions,identifyimprovementsand shape future opportunities.
You will also helpmaintainclear and useful product documentation, including requirements, decisions, customer insights, process flows and supporting materials.
You will use modern product tools, including AI, to improve how we research, synthesise information,documentdecisionsandwork as a team.
A key part of the role is helping the team deliver products that are safe,scalableand ready for customers.
You will work across product, design, engineering, risk,complianceand operations to understanddependencies,identifypotentialimpactsandsupport work through the delivery process.
This is an opportunity to develop broad product management experience acrossdiscovery,deliveryandcustomer enablement, while working within the wider x15 and CommBank ecosystem.
What You Will Do
Support customer and product discovery activities, including research, workshops,problemdefinitionandopportunity assessment.
Work with early adopters to support product enablement,



understand productusageand gather actionable feedback.
Help translate customer, business and technical needs into clear productrequirements,outcomesandacceptance criteria.
Support the Senior Product Owner to prioritise andmaintaina healthy, delivery-ready backlog.
Facilitate workshops and conversations that help teams align, makedecisionsand move work forward.
Maintain clear product documentation, including product requirements, decisions,customerinsightsandprocess flows.
Consider how proposed changes may affect customers, existing product experiences, operations,riskand compliance.
Coordinate withdesign,engineeringandbusiness stakeholders to support smooth product delivery.
Help track productoutcomes,adoptionandcustomer feedback to understand whether changes are delivering the intended value.
Use AI and modern product tools responsibly to improve the speed and quality of productdiscovery,analysisanddocumentation.
LetsTalk About the SkillsWe'reAfter
You arecurious,proactiveandexcited to build your career in product.
You enjoy understanding customer problems, askingthoughtfulquestionsandworking with others to turn ideas into action.
You communicate clearly and can build effective relationships across customers, product,design,engineeringandbusiness teams.
You are comfortable facilitating conversations,



documenting what you have learned and helping teams reach a shared understanding.
You are organised and able to manage competing priorities, follow work through to completion and work with a level of autonomy while knowing when to ask for support.
You bring strong problem-solving skills,commercialawarenessandan interest in how customer needs, businessoutcomes,technologyandrisk come together when building products.
You are comfortable learning and using modern product tools, including AI, to support research,analysis,documentationandcollaboration.
Experience with product management, project delivery, customerresearch,operationsora related discipline would be valuable, but we are also open to candidates with strong transferable skills and a willingness to learn.
Experience using collaboration and delivery tools such as Jira and Confluence is helpful, but not essential.
An understanding of banking, payments, financial services or working in a regulated workplace would be beneficial, but is notrequired
Whatsin it for you?
An exciting opportunity to join a purpose and values led venture, working together to build financial literacy for future generations and have some fun along the way
The freedom of hybrid working.
The ability to learn from some of the Product leaders and builders and make a difference within a current business that is growing rapidly.
Grow your career along with us!
Competitiveremunerationanda range of great benefits andperksthat come with being an employee of one of Australia's biggest banks.
An opportunity to play an outsized role in a fast-growing venture's success -with the backing of Australia's #1 bank.
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📌 Assistant Product Manager,Ventures (New South Wales)
🏢 Commbank
📍 New South Wales