We are seeking an CRM Database & Systems Administrator who will be responsible for the day-to-day administration, data integrity, operational support and continuous improvement of the Library's CRM platform.
n
The Ideal Candidate
n
To be successful in this role, you will have the following knowledge and experience:
n
Relevant tertiary qualifications in information technology, data management, business systems or a related discipline, or equivalent demonstrated skilled experience.
n
Experience maintaining Microsoft Dynamics 365 (e.g. Sales, Customer Service, Customer Insights Journeys) and Power Platform components (e.g. Power Apps, Power Automate, Dataverse, Power BI).
n
Knowledge of database administration,
CRM systems or enterprise business platforms, including data quality, user access, configuration support and operational issue resolution.
n
Experience with data migration and integration (ability to map, cleanse, and load data from a variety of sources), and data visualisation and analytics (transforming data into actionable insights using Power BI and SQL).
n
Experience managing data requests, segmentation, extracts, data cleansing, reporting support or system administration activities for business users.
n
Closing date for applications: 18th August 2026 at 10am.
J-18808-Ljbffr
📌 Crm Database & Systems Administrator New South Wales
🏢 State Library of NSW
📍 New South Wales
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.