Job Description
Support the ongoing operation and optimisation of Workday and connected people systems, with a focus on reliability, data quality and user experience
Maintain configuration across relevant Workday modules (HCM, Advanced Compensation, Recruiting, Talent & Performance, Absence & Time Tracking), including tenant setup, business processes, security, integrations, reporting and mass data activities
Support exploration and adoption of new platform capability, including AI-enabled features and other opportunities to improve how work gets done
Work alongside our stakeholders to understand business needs, solve problems and deliver fit-for-purpose platform improvements
Investigate issues, assess impacts and translate requirements into practical system changes, workarounds or recommendations
Coordinate release activity, testing and deployment to ensure changes are implemented safely and effectively
Manage requests and system incidents end to end, escalating where needed and keeping stakeholders informed
Contribute to process simplification, automation and self-service improvements that reduce manual effort and improve employee and leader experience
Represent the People Systems team on key projects for People & Culture
Requirements
Broad knowledge of the HR Tech landscape
At least 2 years hands‐on experience configuring Workday HCM (in‐house or consulting) across multiple functional areas as listed above
Proven experience configuring business processes, security, reporting and data loads; exposure to integrations is an advantage.




Understanding of people processes and how they translate into practical system design
Ability to troubleshoot issues, manage requests, ticketing triage and resolution
Strong stakeholder engagement, communication and prioritisation skills, with the ability to balance BAU support and project delivery
A proactive, curious and detail -oriented approach, with a continuous improvement mindset and a strong focus on user experience.
Experience with (or displayed interest in) automations, AI best practice & agents is advantageous
Core Competencies
Demonstrates expertise in configuring Workday HCM across multiple functional areas, with a robust focus on data quality, user experience, and process optimization.
Proficient in stakeholder engagement and problem-solving to deliver effective platform improvements and automation solutions.
Highest-signal resume keywords
Workday HCM Configuration
Business Process Configuration
Stakeholder Engagement
Data Quality Management
Automation and AI Best Practices
ATS Optimization Keywords
Hard Skills
Workday HCM
Advanced Compensation
Recruiting
Talent & Performance
Absence & Time Tracking
Business Process Configuration
Reporting
Data Loads
Integrations
Troubleshooting
Soft Skills
Communication
Prioritization
Detail-Oriented
Proactive Approach
Curiosity
Industry Keywords
People Systems
Process Simplification
User Experience
Continuous Improvement
Tools & Technologies
HR Tech Landscape
Ticketing Systems
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📌 People Systems Analyst (Sydney)
🏢 Jobtailor
📍 Sydney