Job Description
About your opportunityJoin a team dedicated to making a difference every day. In this rewarding role, you will provide exceptional, person-centred service to patients, families, and the wider community. Working collaboratively within a supportive administrative team, you will play a vital role in delivering high-quality patient-focused outcomes and seamless organisational support. By embodying our values in every interaction, you will help create a positive, inclusive, and exceptional workplace where both patients and staff can thrive.About your current employerSupportive Workplace Culture and Regional AdvantageA strong community-driven culture makes our organisation an attractive workplace, fostering collaboration, inclusion, and professional support. We balance metro-level healthcare opportunities with a regional feel, offering short commutes, access to rural and urban facilities, and a close-knit professional network. Employees experience a unique blend of career growth and lifestyle flexibility without the hustle of larger cities.Work/Life Balance and Lifestyle BenefitsNestled within beautiful North Queensland, the rural, urban, country and coastal locations found within the Townsville HHS region provides vibrant and unique communities, affordable living with stunning landscapes, outdoor adventures, and a relaxed
lifestyle.Townsville
HHS prioritises employee wellbeing, offering flexible work arrangements, stable job security, and a family-friendly environment.



Staff benefit from regional opportunities while maintaining modern healthcare
advantages.Competitive
salary and benefits:We offer attractive remuneration packages and generous leave
entitlements.Casual
Rate: $***** to $***** p.h. (AO*******% employer contribution to superannuationPlus Salary Sacrificing options may be
availableRequirements:Advanced
customer service experience relevant to the public health setting including the demonstration of patience, understanding, confidentiality and a positive approach that includes the ability to deescalate difficult situations.High level written, verbal and interpersonal skills to effectively liaise with internal and external customers and stakeholders at various levels.This is a Vaccine Preventable Disease (VPD) risk role.Pre-employment checks will be conducted.Please refer to the Role Description for further details.Apply now and be part of something
extraordinary!Enquiries
are welcome; for a confidential discussion please contact: Paula Bailey on **************.Apply ONLINE: https:// apply-
springboard.health.qld.gov.au/jobs/QLD
-
TV******Applications
close: Tuesday, 25 August ****Unsolicited resumes from recruitment agencies will not be accepted.Please download the Role Description from the 'Documents' section below for
application/interview
preparation and future reference.This work is licensed under a Creative Commons Attribution 3.0 Australia License.
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📌 Patient Services Officer (Outpatients Clinics) (Townsville)
🏢 Queensland Government
📍 Townsville