About the role As the Front Office Manager, you will play a pivotal role in ensuring exceptional guest experiences at The Lakes Resort Hotel. You will oversee the front office operations, manage a dedicated team, and maintain high standards of service and hospitality.
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Key facts
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Location: Adelaide CBD, Adelaide
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Engagement: Permanent
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Team: Front Office
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What you'll do
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Supervise daily front office activities, ensuring smooth operations and guest satisfaction.
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Train and mentor front office staff, fostering a positive work setting and enhancing team performance.
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Handle guest inquiries and resolve any issues that may arise during their stay.
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Collaborate with other departments to ensure a seamless guest experience.
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Monitor and manage the front office budget, optimizing resources and controlling costs.
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Requirements
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A minimum of 3 years of experience in front office management within the hospitality sector.
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Proven leadership skills with the ability to motivate and guide a team.
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Strong communication and interpersonal abilities.
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Familiarity with property management systems and front office operations.
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A degree in Hospitality Management or a related field is preferred.
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Nice to have
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Experience in a multi-faceted hospitality environment.
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Knowledge of local attractions and events to enhance guest experiences.
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Skills & tools
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Proficiency in Microsoft Office Suite and property management software.
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Strong organizational skills and attention to detail.
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Ability to work in a fast-paced environment and manage multiple tasks effectively.
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Practical notes
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Applicants must have the right to work in Australia.
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Market-competitive salary and advantages package available.
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J-18808-Ljbffr
📌 Front Office Manager South Australia
🏢 The Lakes Resort Hotel
📍 South Australia
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