Join the MindFlare Team!
Medical Receptionist | Full-Time | Glenmore Park
Are you a warm, organised and confident Medical Receptionist who loves connecting with people and thrives in a busy environment?
MindFlare Psychology
is a growing, family-owned psychology practice supporting children, families and individuals. We're looking for a friendly, reliable and organised
Medical Receptionist
to join our team.
This is more than just a reception role. As the first point of contact for our clients, you'll play an important part in creating a warm, welcoming and qualified experience from the moment someone contacts MindFlare.
You'll be part of a supportive team where your contribution matters, the days are varied, and no two days are quite the same.
About the Role
Your day-to-day responsibilities will include:
Welcoming clients and families with warmth and professionalism
Managing incoming and outgoing phone calls
Responding to emails and client enquiries
Scheduling appointments and managing clinician diaries
Following up tentative bookings and supporting clients through the booking process
Maintaining accurate client records in our practice management system (Halaxy)
Assisting with invoicing and following up outstanding accounts when required
Opening and closing the practice
General administration, data entry, scanning and document management
About You
We're looking for someone who is:
Friendly, warm and professional
Confident and comfortable speaking with clients on the phone




Highly organised with excellent attention to detail
Able to multitask and prioritise in a busy environment
Reliable, proactive and able to use initiative
A strong communicator who genuinely enjoys helping people
Comfortable working independently while also being a supportive team member
Experience & Skills
Previous reception and/or administration experience (essential)
Previous medical reception experience (highly desirable)
Experience working within a healthcare or allied health setting (desirable)
Knowledge of Medicare and/or NDIS (highly desirable)
Experience using Halaxy or similar practice management software (highly desirable)
Why Join MindFlare
At MindFlare, we believe that supporting our clients starts with supporting our team.
You'll join a
welcoming, supportive and down-to-earth team
within a growing family-owned psychology practice. Your role will be valued, your contribution will make a difference, and you'll have the opportunity to be part of a practice that genuinely cares about its clients and community.
If you're looking for a role where you can
use your organisational skills, connect with people and make a positive difference every day
, we'd love to hear from you.
Employment Details
Employment Type:
Full-Time, 38 hours per week
Days:
Monday–Friday, with occasional Saturday shifts may be offered with advance notice
Location:
Glenmore Park
Salary:
Market-competitive salary based on experience
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📌 Medical Receptionist (New South Wales)
🏢 MindFlare
📍 New South Wales