We are seeking a motivated and customer-focused Customer Service & Order Entry Officer to join our busy concrete plant. This is a fast-paced role where you'll be the first point of contact for customers, taking orders, coordinating with production and dispatch, and ensuring exceptional service from start to finish.
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If you're organised, enjoy working with people, and can stay calm under pressure, we'd love to hear from you.
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Key Responsibilities
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Answer incoming customer calls and emails.
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Accurately enter and process concrete orders.
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Liaise with customers, plant staff, and drivers to coordinate deliveries.
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Work closely with the production and dispatch teams to ensure productive daily operations.
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Perform general administrative duties as required.
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About You
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Excellent communication and customer service skills.
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Strong computer and data entry skills.
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High attention to detail and accuracy.
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Ability to multitask and prioritise in a busy setting.
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Positive attitude and strong work ethic.
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Previous experience in customer service, administration, transport, logistics, or the construction/concrete industry is desirable but not essential.
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What We Offer
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Competitive salary based on experience.
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Supportive and friendly team setting.
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On-the-job training and career development opportunities.
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Opportunity to join a well-established business.
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J-18808-Ljbffr
📌 Customer Service & Order Entry Central Coast Council (Australia)
🏢 seek.com.au
📍 Australia
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