Job Description
Strategic Territory Planning and Management
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Engage with HCP'S, Clinical Nurses, and Nurse practitioners in Key Hospitals through face-to-face appointments, Department and MDT meetings, to provide disease and product education / awareness
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Develop annual strategic territory action plan and strategy for assigned products, revised quarterly
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Identify and engage with KOL's to achieve advocacy
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Secondary focus on pharmacy channel and support to ensure sales success
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Follow through on customer commitments and requests promptly
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Meet or exceed agreed reach and frequency targets with key HCPs
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Monitor key financial areas including the recording of monthly sales and expenditure
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Maintain knowledge and understanding of therapy area to transfer into reasonable strategies and support future activities
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Use strong technical knowledge and sales skills to build confidence in brand and Link
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Attend relevant trade events nationally and on territory
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Attend local and international congress to support Link business where applicable
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Data Analytics, Budget Control, Forecasting and Reporting
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Meet/ exceed sales and growth targets and deliver budgeted revenue
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Forecast sales with management and track against target by sales territory and report as required
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Operate within the allocated expense budget for the assigned territory, actively track spend and report actual expenditure vs budget
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Analyse and interpret key data to identify market trends, exceptions and correlations in collaboration with management
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Customer Relationship Management (CRM)
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Establish rapport and professional relationships with relevant customers on territory
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Maintain field activity for reach and frequency targets
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Report customer activity in the Veeva CRM system in a timely manner and maintain accurate customer profiling as required
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Profiling and segmentation via CRM
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Create pre-call plans and post call objectives in CRM system
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Team Collaboration
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Work in a cross functional team to achieve shared goals
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Collaborate with commercial team to for events, meetings, communications, presentations and reports
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Engage with colleagues and manager to share knowledge, market intelligence and best practises
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Collaborate effectively with Link staff to facilitate open and honest communication
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Contribute to strong cross functional relationships, specifically; Finance, Customer Service, Regulatory, Quality, Medical and Distribution to support the execution of set objectives.
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Knowledge and Compliance
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Maintain a current and comprehensive knowledge of relevant Link, Medicines Australia Code of Conduct, competitors and general products
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Attend industry conferences of relevant therapeutic areas to expand knowledge and communicate key findings to greater team
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Understand the issues affecting HCPs prescribing Link products and patients who use them, to improve HCP interactions
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Promptly notify all adverse reactions for Link's products as per mandatory pharmaco-vigilance procedures
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Maintain up-to-date knowledge of industry trends, regulations, current publications and clinical data through formal and self-directed learning to remain knowledgeable on disease state and market
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Maintain up-to-date knowledge of Link's standard operating procedures and policies and ensure compliance at all times
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Contribute to a Quality-focused mindset; Quality is everyone's responsibility.
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Ensure every team member has the opportunity to work in a safe and health work workplace.
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Carry out your duties in adherence to GXP regulations
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Ensure your Company related activities comply with relevant Acts, legal demands and ethical standards
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Administration
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Complete required admin within designated timeframes (e.g. monthly reports, expenses, call reporting)
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Ensure filing and documentation is up-to-date and compliant with standard processes and formats
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Participate in internal meetings as needed
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Communicate with staff and management effectively and professionally using proper channels
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Sales Experience in Rheumatology / Dermatology or Paediatrics highly favorable
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Tertiary qualification in science, health or business fields
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Completion of Medicines Australia Continuing Education Program
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Demonstrated stakeholder engagement and relationship building skills
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A proven record in business planning with demonstratable sales success
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Demonstrated local experience as a Hospital Specialist Representative/Key Account Manager with specialty medicines focus.
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Highly organised with an ability to self-motivate and work autonomously
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Current driver's license and reliable vehicle
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📌 Territory Manager (Vic/Tas/Sa) (Victoria)
🏢 Clinigen Group
📍 Victoria