Job Description
Wax Wineroom is a neighbourhood wine bar/listening room built around thoughtful wine, great music, and exceptional food. Our offering centres on a curated wine list, naturally fermented sourdough pizzas, seasonal share plates, and a carefully curated vinyl soundtrack.
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We're looking for an experienced Venue Manager to lead our front-of-house team and oversee the day-to-day operations of the venue. This is an exciting opportunity to join a new business from the ground up, helping establish the culture, systems, and guest experience that will define Wax Wineroom.
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You'll work closely with ownership, the Head Chef, and the broader management team to ensure every guest leaves wanting to come back.
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What You'll Be Doing
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Lead the day-to-day operation of the venue, ensuring smooth and efficient service.
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Recruit, train, mentor, and develop a high-performing front-of-house team.
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Create a positive workplace culture built on professionalism, teamwork, and genuine hospitality.
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Deliver exceptional customer service and ensure every guest enjoys a memorable experience.
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Oversee rostering, labour costs, and daily operational performance.
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Manage stock control, ordering, and supplier relationships for beverages and front-of-house consumables.
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Work closely with the Head Chef to ensure seamless communication between the kitchen and front of house.
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Maintain high standards of presentation, cleanliness, and venue maintenance.
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Ensure compliance with liquor licensing, food safety, workplace health and safety, and company policies.
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Analyse sales and operational performance to identify opportunities to improve profitability and efficiency.
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Assist in planning and delivering events, wine tastings, and special activations.
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About You
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Previous experience managing a busy restaurant, wine bar, or premium hospitality venue.
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A genuine passion for wine, food, and delivering exceptional hospitality.
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Completed WSET Level 2 Award in Wines (or higher) is preferred.
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A natural leader who can motivate, mentor, and develop a team.
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Strong organisational and time management skills with the ability to thrive under pressure.
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Excellent communication and interpersonal skills.
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Commercially minded with experience managing labour costs, stock control, and venue performance.
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A hands-on approach and willingness to lead from the floor.
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What We Offer
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The opportunity to lead an exciting new venue from day one.
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A supportive ownership group that values ideas, initiative, and career development.
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Genuine autonomy to build your team and help shape the guest experience.
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Competitive salary based on experience.
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Be apart of a growing group with the opportunity to grow internally within the group.
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Staff discounts and opportunities to grow within a progressive hospitality group.
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📌 Venue Manager (Victoria)
🏢 Wax Wineroom
📍 Victoria