Are you an experienced Cruise Consultant who lives and breathes cruising?
If you know your way around the world's leading cruise lines, love matching clients with the perfect itinerary and have a proven ability to turn enquiries into bookings, this could be your next career move.
Join amulti-award-winning, Australian-owned travel companyoffering high-end clientele, outstanding earning potential, incredible famil opportunities and genuine investment in your career development.
THE COMPANY
This highly successful Australian-owned and operated travel company has built an enviable reputation for delivering exceptional travel experiences and outstanding customer service.
With a strong focus on cruise and premium travel, you'll be joining an established team of passionate travel professionals from theirstunning Brisbane CBD office.
And there's plenty to be proud of — the company has been named inThe Australian's Top 10 Places to Work in Australia!
This is an organisation that genuinely invests in its people through training, development, travel opportunities and an impressive range of employee perks.
THE ROLE
As aCruise Travel Consultant, you'll work with high-end clients looking to book memorable cruise holidays throughout Australia and around the world.
You'll manage enquiries viaphone and email only – there are no walk-in clients, allowing you to focus on building relationships, providing expert recommendations and converting enquiries into bookings.
Manage a range of domestic and international cruise enquiries
Consult with clients to understand their individual travel needs, preferences and budgets
Recommend cruise lines, ships, itineraries and travel products best suited to each client




Create and book memorable cruise holidays
Manage client enquiries efficiently and ensuring requests are actioned within required SLAs
Provide expert advice across cruise products and destinations
Maximise sales opportunities while maintaining a consultative approach
Build strong relationships with clients to encourage repeat and referral business
Deliver exceptional customer service throughout the booking journey
Manage booking amendments, documentation and other travel requirements
Work towards individual and team sales and service KPIs
WHAT'S ON OFFER
This company understands that great consultants should be rewarded — and the benefits go well beyond your salary.
Starting salary of $65,000 + Super
Unlimited bonus potential– giving high performers the opportunity to significantly increase their earnings
5 days of dedicated famil leave every year– in addition to your standard four weeks annual leave
Annual famil budgetto help you experience the products and destinations you sell
Comprehensive initial trainingplus ongoing learning and professional development
The opportunity to work with an established portfolio ofhigh-end clients
Astunning Brisbane CBD officein a convenient central location
Flexible roster
No walk-in clients– all enquiries are handled via phone and email




Join amulti-award-winning Australian companyrecognised as one of the country's leading workplaces
Potential hybrid working arrangementfollowing six months in the role.
The first six months are office-based five days per week; eligible employees may then be considered for up to two work-from-home days per week, subject to performance and KPIs.
THE MUST HAVES
We're looking for an experienced travel professional who already has astrong background in cruise sales and consulting.
Previous experience as aCruise Travel Consultantor strong cruise-focused travel consulting experience
Excellent knowledge and genuine enthusiasm for cruise products, cruise lines and itineraries
A proven track record of achieving or exceeding travel sales targets
GDS qualifications and/or strong GDS experience
Excellent telephone manner and the confidence to build rapport with clients remotely
Strong sales, communication and interpersonal skills
Exceptional customer service and relationship-building ability
Excellent organisation and time-management skills
The ability to prioritise multiple enquiries and meet required service deadlines
A proactive, positive and results-driven approach
A genuine passion for cruising and creating exceptional travel experiences
If cruising is your specialty and you're looking for a role where your knowledge, sales ability and passion for travel will be recognised and rewarded,this opportunity ticks all the boxes.
Enjoyunlimited bonus potential, dedicated famil leave, an annual famil budget, high-end clients and outstanding training and developmentwhile joining one of Australia's recognised top workplaces.
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📌 Cruise Travel Consultant | Brisbane
🏢 Aa Appointments
📍 Brisbane