If you're someone who thrives in a busy, varied role where no two days look the same this could be the prospect you've been waiting for.
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We are partnering with a globally recognised wellness brand with over 30 years of success in personal health and lifestyle products. With a strong reputation for innovation and quality, this organisation is passionate about creating products that help people relax, recharge and feel their best.
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They're now looking for an organised, proactive Operations & Customer Service Administrator to join their team and play a key role in keeping things running smoothly behind the scenes.
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The Benefits
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12-month Full Time Contract - with a view to permanency
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$70,000 – $75,000 + Super
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Monday to Friday, standard business hours
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Rowvilleoffice with onsite parking
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Hybrid working post training (minimum 3 days onsite for collaboration)
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Genuine variety across operations, customer service & admin
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Supportive leadership and hands-on training
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Growth opportunities with exposure to finance and operations
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About the Role
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This is a true all-rounder role where you'll be the glue between operations, customer service and sales support.
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Processing orders and managing stock inventory
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Managing customer enquiries and building stakeholder relationship
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Admin support and coordination for the sales team
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End-to-end processing and reporting of retail claims
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Office administration, coordinating office services and supplies
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Assisting with accounts payable and receivable tasks
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Identifying process improvements and supporting system efficiencies
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About You
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You are organised, adaptable and genuinely enjoy being the go-to person who keeps things on track
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Previous experience in a high-volume administrative role
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Robust communication skills and customer service experience in a fast-paced setting
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Excellent attention to detail and time management skills
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Confidence working across multiple systems (ERP experience highly regarded)
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A proactive mindset and ability to identify process improvements
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A positive, team-oriented attitude with the ability to work autonomously
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