Claims Specialist – Medical Indemnity
Work Type – Full Time, Ongoing/ Contract
Salary Range of up to$150,000 inclusive of super
Hybrid work setting
As a Claims Specialist – Medical Indemnity, you will manage a portfolio of claims from initial assessment through to resolution, delivering timely, defensible and client-centred outcomes.
You will apply your knowledge of medical negligence, duty of care, personal injury law and policy coverage to assess liability, establish reserves, negotiate settlements and identify recovery prospects.
Reporting to the Portfolio Manager – Medical Indemnity, you will join VMIA's Risk, Insurance and Claims Solutions division and help deliver best-practice claims management for clients across the Victorian public sector.
Manage medical indemnity claims end to end
Build trusted client relationships and provide transparent guidance through sensitive claims
Develop evidence-based claim strategies and recommendations
Engage and oversee legal providers and expert advisers
Exercise delegated authority to establish reserves and settle claims in line with VMIA's Claims Management Manual and governance requirements
Identify emerging risks and portfolio trends
Contribute to process improvements, knowledge sharing and cross-functional initiatives across VMIA
Participate in supervision, debriefing and wellbeing initiatives that support a resilient, trauma-informed workplace