Part Time: $60,000 - $65,000 per year (pro rata)
About the Business
Urban Rest is a high-growth flexible living operator and technology platform disrupting the serviced apartment and corporate housing space across APAC and Europe. The business focus is on owning the distribution layer for the contracted travel market into living assets, while delivering a consistent brand and guest journey through technology. Urban Rest also offers physical asset operation services that enable branded accommodation assets such as hotels to be managed with greater efficiency and distributed to contracted clients such as enterprise, government, insurance and SME clients. We provide the digital infrastructure and services that connect institutional living-sector assets and the contracted travel market at scale. Our mission is to make flexible living seamless.
Benefits and Perks
Employee, friends and family discounts at at Urban Rest properties
Mental Health Leave days and Volunteer days available
Regular team socials and events
As the company grows, this role will provide plenty of room for career growth and progression
We're a social bunch and we strive to have a fun, friendly, and collaborative work environment
Pet friendly (for house-trained and well-behaved pets) office in Office Suburb, close to public transport
About the Role
Reporting to the Supply Chain Manager, the Warehouse Assistant is a foundational, hands-on role responsible for bringing structure, accuracy and reliability to Urban Rest's Sydney warehouse. Today our warehouse operates without scalable processes. Stock leaves the building without being recorded, vehicles are not stock-controlled, and warehouse tasks are absorbed informally by housekeeping and operations team members between property jobs. This role exists to change that. You will work closely with the Supply Chain Manager to design, implement and continuously improve the standard operating procedures, layout standards and inventory practices the warehouse currently lacks, and then take ownership of running them day to day. This is an ideal role for someone who enjoys building structure from scratch, takes pride in an organised and accurate warehouse, and wants genuine ownership of a function as it grows. As Urban Rest scales, this role is expected to scale with it.
Responsibilities
Process & SOP Ownership
Partner with the Supply Chain Manager to design and document warehouse SOPs from the ground up, covering receiving, put-away, cycle counts, van restocking, returns, and damaged stock handling, where none currently exist
Own day-to-day adherence to SOPs once established, and proactively identify gaps or improvements as volume and complexity grow
Support the design and upkeep of warehouse layout standards, storage zoning and signage systems
Act as the on-the-ground source of truth on warehouse operations,



feeding practical insights back to the Supply Chain Manager to inform ongoing process refinement
Help onboard and train future warehouse team members on documented SOPs as the function grows
Warehouse Operations
In collaboration with the Supply Chain Manager, oversee the daily operation of the Sydney warehouse
Maintain clean, organised and clearly labelled storage locations in line with agreed layout standards
Receive, inspect and correctly store incoming deliveries, updating InFlow accordingly
Coordinate unloading and put-away of supplier deliveries, including unpacking and shelving of stock
Segregate stock into clearly defined Operations and Housekeeping zones so field teams can self-serve quickly and accurately
Conduct regular reviews of shelving and storage areas to remove obsolete, damaged or expired product and clear empty packaging
Assess stock returned from offboarded properties, identify what is serviceable for reuse and update inventory records accordingly
Ensure all products are stored safely and efficiently, using manual handling equipment such as trolleys and pallet jacks for heavier or bulkier items
Complete a scheduled weekly deep clean and reset of the warehouse
Inventory Management
Maintain accurate inventory records within the InFlow Inventory Management System
Record all stock movements in and out of the warehouse, ensuring every transfer captures the required detail including property code and receiving team member
Complete regular cycle counts and monthly stocktakes against documented procedure
Investigate and report stock discrepancies, and implement agreed corrective actions
Monitor and record inventory movements between the warehouse and fleet vehicles, keeping van stock records current
Maintain agreed minimum and maximum stock levels, flagging replenishment needs before shortages affect field teams
Procurement Support
Raise purchase orders for warehouse replenishment
Monitor supplier deliveries against purchase orders, documenting delivery dockets and marking off all incoming POs
Follow up on outstanding deliveries and shortages
Report damaged or incorrect goods to the Supply Chain Manager and manage the returns process through to resolution
Fleet & Vehicle Support
Prepare and load van stock for operational and housekeeping teams ahead of scheduled runs, so field staff can collect and depart without delay
Ensure vehicles are stocked with required consumables,



amenities and FF&E; essentials
Maintain stock control across the fleet, including recording what is loaded, used and returned
Complete monthly vehicle inspections via SafetyCulture and escalate defects promptly
Coordinate vehicle servicing, repairs, cleaning and roadworthiness, including drop-off and pick-up scheduling
Support fleet compliance record-keeping, including registration, insurance and safety equipment currency
Manage the daily linen cycle, including receipting inbound clean linen, processing outbound soiled linen and preparing daily linen and cleaning product packs for Housekeeping Service Attendants
Prepare and maintain operations boxes and standard kit sets for field teams
Support proactive delivery of guest amenities and consumables to properties, reducing reactive trips by field staff
Manage rejected linen in conjunction with the National Housekeeping Manager and Supply Chain Manager
Coordinate operational supplies for field teams and respond to ad hoc stock requests within agreed service levels
Health, Safety & Compliance
Work in accordance with Urban Rest WHS policies, safe manual handling practice and chemical handling requirements
Maintain a clean, secure and hazard-free warehouse environment, reporting incidents and near misses promptly
Ensure equipment is in good working order and any test and tag requirements are met
Ensure the warehouse is secured at the end of each shift
What We Look For
Must have:
Experience in a warehouse, distribution or logistics environment
Familiarity with warehouse management or inventory software (InFlow experience desirable, not essential)
Demonstrated experience contributing to process or SOP design, you will be building this from the ground up alongside your manager
Strong attention to detail and accuracy when handling goods and documentation
A valid driver's licence and confidence driving a company vehicle
Physical fitness and the ability to perform manual labour, including lifting, carrying and standing for extended periods (unassisted lifting up to 20kg; mechanical aids used for heavier items)
Ability to work independently and prioritise tasks with minimal day-to-day supervision
Commitment to workplace health and safety compliance
Reliability, punctuality and a positive, can-do attitude
Monday - Friday shifts: Availability for early mornings, proposed 7am - 12pm (flexible options can be discussed), to align with delivery and van dispatch windows, but can be flexible
Nice to Have
Experience supporting a warehouse function through a period of growth or change
Background in hospitality, property, construction or facilities supply
Forklift or pallet jack licence
Comfort with digital tools such as Google Workspace and SafetyCulture
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📌 Warehouse Assistant (New South Wales)
🏢 Urban Rest
📍 New South Wales