Job Description
As the Online Producer, you will take ownership of the end-to-end delivery of digital content and experiences, ensuring customers can easily access information, complete transactions and manage their online journeys.
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A key focus will be supporting digital experiences for business and SME customers, working closely with Product, UX, Marketing, Commercial and Technology teams to improve customer outcomes and digital performance.
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Contract Opportunity
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Market Rates
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Brisbane Based
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As the Online Producer, you will take ownership of the end-to-end delivery of digital content and experiences, ensuring customers can easily access information, complete transactions and manage their online journeys.
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A key focus will be supporting digital experiences for business and SME customers, working closely with Product, UX, Marketing, Commercial and Technology teams to improve customer outcomes and digital performance.
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Key Responsibilities
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Manage the publishing, maintenance and updating of digital content using Adobe Experience Manager.
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Own the end-to-end delivery of online content and customer experiences.
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Support customer journey optimisation through testing, analysis and continuous improvement.
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Contribute to experimentation and personalisation initiatives using Adobe Target.
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Monitor customer behaviour, digital performance and engagement metrics.
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Produce reporting and actionable insights to support business decisions.
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Support digital experiences designed for SME and business customers.
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Troubleshoot CMS, content and digital experience issues.
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Maintain strong governance, accessibility, quality assurance and publishing standards.
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Collaborate with Product, UX, Marketing, Commercial and Technology stakeholders.
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About You
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You will be an experienced digital content professional with strong Adobe Experience Manager expertise and an understanding of digital optimisation and analytics.
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You will bring:
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Strong hands‐on experience with Adobe Experience Manager.
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Experience using Adobe Target.
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Working knowledge of HTML, CSS and Javascript.
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Experience with Adobe Analytics, Google Analytics or similar platforms.
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Experience using Pendo or other digital product analytics tools.
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An understanding of web optimisation and experimentation methodologies.
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Solid stakeholder management and communication skills.
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The ability to work effectively within a cross‐functional delivery environment.
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Experience supporting SME, loyalty or business customer digital experiences would be highly regarded, along with broader exposure to Adobe Experience Cloud, personalisation practices and Agile delivery environments.
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📌 Content Producer (Queensland)
🏢 Talent International
📍 Queensland