Job Description
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Lead and develop four direct reports across warehouse operations, transport and inventory in both Australia and New Zealand, acting as the senior escalation point for their wider teams.
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Guide the strategic direction and planning of fulfilment and distribution operations across ANZ to drive capability improvement and cost competitiveness to the organisation's global standard.
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A rare opportunity to join a market-leading international consumer products organisation has become available. Our client is looking for a Supply Chain Manager to take ownership of fulfilment and distribution operations across Australia and New Zealand.
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This role sits at the centre of the ANZ operation, owning both the strategic direction of the supply chain and its day-to-day execution against service, cost and commercial targets across two markets.
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Leading four experienced managers across warehousing, transport, inventory and New Zealand operations, the position will suit a supply chain professional who moves comfortably between the leadership table and the distribution centre floor, and who can bring cross‐functional stakeholders with them.
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Key Responsibilities
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Lead omnichannel fulfilment and distribution centre operations across ANZ, with full accountability for OTIF service levels and total delivery cost across inbound, outbound, repacking, reverse logistics and inventory control
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Manage and develop four direct reports spanning Australian warehouse operations, transport, inventory and New Zealand warehouse operations, along with their teams
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Own the day‐to‐day performance of procurement, inventory, warehousing and transport, ensuring process discipline is maintained and planned deadlines are met
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Develop and execute distribution network strategy across DC footprint, hub locations, delivery channels and 3PL partnerships to optimise cost and speed to customer
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Represent supply chain within the market management team and embed the function into broader commercial, promotional and new product launch planning
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Drive throughput, productivity and process improvement projects across the distribution centres, lifting team capability toward global standards
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Partner with marketing, finance, IT, QA, planning, R&D; and external suppliers on stock fulfilment and inventory management
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Improve the end‐to‐end delivery and post‐purchase experience so it remains competitive against local e‐commerce benchmarks, covering click and collect, pickup centres and last mile carriers
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Strengthen data integrity and system integration across fulfilment platforms and enterprise systems
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Oversee trade compliance and customs activity, applying current international trade law and FTA arrangements to cross‐border movement
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Key Requirements
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Tertiary qualification in supply chain,



logistics, business or a related discipline
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Minimum five years in a comparable direct‐to‐consumer supply chain, distribution or operations management role, ideally within retail, FMCG or e‐commerce
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Demonstrated experience leading sizeable operational teams, including managing through other managers or supervisors
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Track record of building and executing distribution or network strategy with ownership of cost and service outcomes
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Strong planning, forecasting and replenishment expertise, with exposure to S&OP; processes
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Practical working knowledge of warehousing, purchasing, inventory, transport and distribution procedures in a live DC workplace
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Advanced ERP capability, with Oracle experience highly regarded, alongside strong MS Office skills
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Project and system implementation experience within an operational function
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Clear and confident communicator who can influence senior stakeholders and hold operational teams to account
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The Opportunity
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This role offers significant visibility within a global organisation and the opportunity to influence supply chain strategy across Australia and New Zealand. You will join a reliable business with a strong market presence, a collaborative leadership team and a genuine commitment to continuous improvement and operational excellence.
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Travel will be required from time to time, along with occasional flexibility outside standard business hours to support collaboration with global stakeholders.
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📌 Head Of Supply Chain And Operations (Sydney)
🏢 Alexander Appointments
📍 Sydney