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Heidi is on a mission to halve the time it takes to deliver world-class care
.We believe that by ****, every clinician will practice with AI systems that free them from administrative burdens and increase the quality and accessibility of care to patients across the world
.
Built for clinicians, by clinicians, at the core of Heidi is its people.
We are an eclectic bunch of inventors, builders, scientists, nurses, doctors, mathematicians, designers, creatives, and high-agency executor
s.
We achieve in 6 months what it takes our competitors 4 years to do.
In just 12 months, 20 million patient consults were supported by Heidi, and we're now powering more than 1 million consults every we
ek.
With our most recent $16.6MM round of funding from leading VC firms, we're geared up to supercharge our ambitious global growth, starting with the US, Canada, UK and Europe - and we need great people like you to get there.
Ready for the challe
nge?
We're looking for a Senior DevOps Engineer to lead the charge on infrastructure excellence and help us scale reliably and securely across bor
ders.
Th
e Role
As a Senior DevOps Engineer at Heidi, you'll play a critical role in shaping and implementing our DevOps practices while being hands-on in building reliable, scalable, and secure s
ystems.
You'll work closely with our engineering, AI, product, and compliance teams to enable rapid innovation without compromising stability or security.
This is a great opportunity for someone who's excited to help build healthtech infrastructure from the ground up in a hyper-growth, mission-driven envi
ronment.
What yo
u'll do:
You'll work side by side with our engineering mastermind to shape the infrastructure behind the future of h
ealthcare: Design and implement a scalable, secure, and highly available cloud infr
astructure.Own and evolve our CI/CD pipelines to support rapid and safe deployment across en
vironments.Collaboratewith AI, backend, and frontend teams to ensure end-to-end system r
eliability.Introduceand manage observability platforms for performance, alerting, a
nd logging.Champion infrastructure-as-code practices with tools like Terraform a
nd Ansible.Solve complex challenges around service uptime, latency, and cost op
timization.Drive decisions on tooling, architecture, and DevO
ps culture.Build compliance-ready infrastructure aligned with security and privacy standards like ISO *****, SOC 2,
and HIPAA.Remain hands-on, actively contributing to the codebase and infr
astructure.
What we'l
l look for: 8–10+ years of DevOps or S
RE experienceProven track record building and scaling production systems in cloud environments (pre
ferably AWS).
Deep knowledge of infrastructure automation, CI/CD tooling, containerization, and orchestration (Docker,
Kubernetes).
Expertisein monitoring and alerting tools (e.g., Prometheus, Grafana, E
LK,Datadog).
Experiencewith secrets management, service mesh, and distrib
uted systems.Strong knowledge of security best practices and compliance requirements i
n healthcare.Comfort with scripting languages such as Py
thon or Bash.Bonus: Experience in healthtech, startups, or regulate
d industries.Bonus: experience wit
h Azure Cloud
What do
we believe in?
We create unconventional solutions to difficult problems and we build them fast.
We want you to set impossible goals and make them happen, think landing a rocket but the m
edical version.You'll be surrounded by a world-class team of engineers, medicos and designers to do your best work, inspired by our
shared beliefs:We will stop at nothing to improve patient care ac
ross the world.We design user experiences for joy and
ship them fast.We make decisions in a flat hierarchy that prioritizes the t
ruth over rank.We provide the resources for people to succeed and give them the fr
eedom to do it.
Why you'll flourish wor




king with us ?
Flexible work with a h
ybridenvironmentAdditionalpaid day off for your birthday
and wellness daysDiscounted corporat
e gym membershipsA generous personal development budget
of $500 per annumLearn from some of the best engineers and creatives, joini
ng a diverse teamBecome an owner, with shares (equity) in the company, if Heidi
wins, we all winThe rare chance to create a global impact as you immerse yourself in one of Australia's leading he
althtech startupsIf you have an impact quickly, the opportunity to fast track you
r startup career!
Help us reimagine primary care and change the face of healthcare in Australia and then
around the world.
Who are Heidi?
Heidi is on a mission to halve the time it takes to deliver world-class care
.We believe that by ****, every clinician will practice with AI systems that free them from administrative burdens and increase the quality and accessibility of care to patients across the world
.
Built for clinicians, by clinicians, at the core of Heidi is its people.
We are an eclectic bunch of inventors, builders, scientists, nurses, doctors, mathematicians, designers, creatives, and high-agency executor
s.
We achieve in 6 months what it takes our competitors 4 years to do.
In just 12 months, 20 million patient consults were supported by Heidi, and we're now powering more than 1 million consults every we
ek.
With our most recent $16.6MM round of funding from leading VC firms, we're geared up to supercharge our ambitious global growth, starting with the US, Canada, UK and Europe - and we need great people like you to get there.
Ready for the challe
nge?
We're looking for a Senior DevOps Engineer to lead the charge on infrastructure excellence and help us scale reliably and securely across bor
ders.
Th
e Role
As a Senior DevOps Engineer at Heidi, you'll play a critical role in shaping and implementing our DevOps practices while being hands-on in building reliable, scalable, and secure s
ystems.
You'll work closely with our engineering, AI, product, and compliance teams to enable rapid innovation without compromising stability or security.
This is a great opportunity for someone who's excited to help build healthtech infrastructure from the ground up in a hyper-growth, mission-driven envi
ronment.
What yo
u'll do:
You'll work side by side with our engineering mastermind to shape the infrastructure behind the future of h
ealthcare: Design and implement a scalable, secure, and highly available cloud infr
astructure.Own and evolve our CI/CD pipelines to support rapid and safe deployment across en
vironments.Collaboratewith AI, backend, and frontend teams to ensure end-to-end system r
eliability.Introduceand manage observability platforms for performance, alerting, a
nd logging.Champion infrastructure-as-code practices with tools like Terraform a
nd Ansible.Solve complex challenges around service uptime, latency, and cost op
timization.Drive decisions on tooling, architecture, and DevO
ps culture.Build compliance-ready infrastructure aligned with security and privacy standards like ISO *****, SOC 2,
and HIPAA.Remain hands-on, actively contributing to the codebase and infr
astructure.
What we'l
l look for: 8–10+ years of DevOps or S
RE experienceProven track record building and scaling production systems in cloud environments (pre
ferably AWS).
Deep knowledge of infrastructure automation, CI/CD tooling, containerization, and orchestration (Docker,
Kubernetes).
Expertisein monitoring and alerting tools (e.g., Prometheus, Grafana, E
LK,Datadog).
Experiencewith secrets management, service mesh, and distrib
uted systems.Strong knowledge of security best practices and compliance requirements i




n healthcare.Comfort with scripting languages such as Py
thon or Bash.Bonus: Experience in healthtech, startups, or regulate
d industries.Bonus: experience wit
h Azure Cloud
What do
we believe in?
We create unconventional solutions to difficult problems and we build them fast.
We want you to set impossible goals and make them happen, think landing a rocket but the m
edical version.You'll be surrounded by a world-class team of engineers, medicos and designers to do your best work, inspired by our
shared beliefs:We will stop at nothing to improve patient care ac
ross the world.We design user experiences for joy and
ship them quick.We make decisions in a flat hierarchy that prioritizes the t
ruth over rank.We provide the resources for people to succeed and give them the fr
eedom to do it.
Why you'll flourish wor
king with us ?
Flexible work with a h
ybridenvironmentAdditionalpaid day off for your birthday
and wellness daysDiscounted corporat
e gym membershipsA generous personal development budget
of $500 per annumLearn from some of the best engineers and creatives, joini
ng a diverse teamBecome an owner, with shares (equity) in the company, if Heidi
wins, we all winThe rare chance to create a global impact as you immerse yourself in one of Australia's leading he
althtech startupsIf you have an impact quickly, the opportunity to fast track you
r startup career!
Help us reimagine primary care and change the face of healthcare in Australia and then
around the world.
Seniority level
Seniority level
Mid-Senior level
Employment type
Employment type
Full-time
Job function
Job function
Information Technology
Industries
Software Development and Technology, Information and Media
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📌 Senior Devops Engineer (Victoria)
🏢 Heidi Health
📍 Victoria