Job Description
Residential Aged Care Quality & Compliance Officer
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Residential Aged Care Quality & Compliance Officer
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The Opportunity
n An established residential aged care provider is seeking an experienced Quality & Compliance Officer to join its corporate quality team.
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Based at the organisation's head office in Gordon, you will support a portfolio of 4–5 residential aged care homes, working closely with site leadership teams to strengthen compliance, improve quality outcomes and embed sustainable change.
n This is a hands‐on and relationship‐focused position suited to someone who enjoys partnering with homes, supporting staff and making quality and compliance feel practical and achievable.
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Key Information
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Salary of $135,000–$140,000 + superannuation
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Supporting a portfolio of 4–5 residential aged care homes
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Regular travel to homes across the portfolio
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Free onsite parking
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Supportive and collaborative corporate team
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Career development and progression opportunities
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Residential Aged Care Quality & Compliance Officer
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The Opportunity
n An established residential aged care provider is seeking an experienced Quality & Compliance Officer to join its corporate quality team.
n
Based at the organisation's head office in Gordon, you will support a portfolio of 4–5 residential aged care homes, working closely with site leadership teams to strengthen compliance, improve quality outcomes and embed sustainable change.
n This is a hands‐on and relationship‐focused position suited to someone who enjoys partnering with homes, supporting staff and making quality and compliance feel practical and achievable.
n
Key Information
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Salary of $135,000–$140,000 + superannuation
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Full‐time, permanent position
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Supporting a portfolio of 4–5 residential aged care homes
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Regular travel to homes across the portfolio
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Free onsite parking
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Supportive and collaborative corporate team
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Career development and progression opportunities
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What You'll Be Doing
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Conduct desktop and onsite quality and compliance audits
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Support homes to maintain compliance with aged care legislation and standards
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Identify gaps in practice and assist sites with corrective action plans
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Build robust working relationships with site leaders and employees
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Attend monthly quality and operational meetings
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Provide education, guidance and coaching to home‐based teams
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Support policy reviews, implementation and rollout
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Assist with complaints, incidents and investigations
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Prepare reports relating to audits, quality indicators and compliance
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Support continuous improvement and change management initiatives
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Monitor regulatory updates and communicate changes across the organisation
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About You To be considered for this position, you will have:
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Current AHPRA registration
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At least two years of quality and compliance experience
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Extensive experience within residential aged care
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Strong knowledge of the Aged Care Quality Standards and regulatory requirements
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Demonstrated experience conducting audits and implementing improvements
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Strong communication and relationship‐building skills
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The ability to influence and support teams through change
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A practical, approachable and solutions‐focused working style
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A current driver's licence and willingness to travel between homes
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Experience with LeeCare, electronic medication management systems or Moving on Audits would be highly regarded.
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What Success Looks Like
n Success in this position will be built around becoming a trusted support for the homes and developing positive relationships with leaders and employees.
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You will be able to identify areas for improvement while communicating change in a supportive and practical way. Rather than making compliance feel overwhelming, you will help teams understand what needs to change, why it matters and how they can achieve it.
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📌 Residential Aged Care Quality & Compliance Officer (New South Wales)
🏢 E4 People
📍 New South Wales