Job Description
An established organisation operating in a highly regulated industry is seeking an
experiencedLearning
Management System (LMS) Managerto oversee the administration, governance and continuous improvement of its enterprise learning platform.This role sits within the People & Culture function and is responsible for ensuring the learning platform operates efficiently, supports compliance obligations and delivers an exceptional user experience across a large and diverse workforce. Working closely with Learning, Talent, Compliance and key business stakeholders, you'll play a critical role in maintaining learning operations while driving ongoing system optimisation.
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Key Responsibilities
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Manage the day-to-day administration of the organisation's enterprise Learning Management System (LMS).
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Configure and maintain learning pathways, assignments, user groups, notifications and system permissions.
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Administer mandatory and compliance training programs, ensuring accurate completion tracking and audit-ready reporting.
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Investigate and resolve system, access and data issues by identifying root causes across integrated business systems.
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Manage learner access, role-based permissions and organisational data structures to maintain data integrity.
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Develop and produce compliance, completion and management reports, ensuring reporting accuracy and meaningful business insights.
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Provide first-line support for LMS users, resolving technical issues and coordinating escalations where required.
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Coordinate the testing and controlled rollout of new learning content, system enhancements and configuration updates.
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Collaborate with internal stakeholders to improve learning processes, governance and platform performance.
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Maintain system documentation, operating procedures and administration guidelines.
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Support ongoing system enhancements, integrations and future technology initiatives.
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About YouTo be successful in this role, you'll bring:
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Demonstrated experience administering an enterprise Learning Management System.
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Robust understanding of learning administration, user management and compliance training.
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Experience managing learning assignments, user permissions and organisational hierarchies within an LMS.
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Excellent analytical and troubleshooting skills, with the ability to identify and resolve system and data issues.
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Experience building and interpreting learning and compliance reports.
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Understanding of learning content standards such as SCORM or xAPI.
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Strong stakeholder management and communication skills.
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High attention to detail with a focus on data accuracy and governance.
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Highly Regarded
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Experience working in a regulated industry such as financial services, insurance or healthcare.
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Exposure to HRIS or enterprise system implementations, integrations or migrations.
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Experience supporting both internal employees and external users or partner networks.
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Knowledge of digital learning content development and continuous improvement initiatives.
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What's on Offer
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Join a collaborative People & Culture team supporting a large, enterprise workforce.
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Play a key role in learning technology, compliance and employee capability.
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Opportunity to influence system improvements and future learning initiatives.
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Flexible working arrangements and a supportive, inclusive culture.
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Career development within a well-established organisation.
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📌 Learning Management System Manager (New South Wales)
🏢 Capability Hr
📍 New South Wales