Client Advisor – Cambridge, Full time, Monday–Friday, 8:30am–5:00pm. This role requires flexibility to cover clinics across the region as needed.

Responsibilities for this role include;
Providing gold standard client care
Welcome customers with warmth and professionalism
Manage appointments and front desk duties
Assist with hearing aid repairs and over-the-counter sales
Conduct basic hearing screenings
Travel between clinics as needed
Comfortable navigating digital tools and adapting to new systems as technology evolves.

(Hearing screening and hearing aid repair experience is not necessary and full training is provided in these areas)

What You’ll Bring:
Customer service or retail experience
Friendly, clear communication style
Robust admin and multitasking skills
Outstanding phone manner and attention to detail
Valid driver’s license and access to a vehicle

Why You’ll Love It Here:
Supportive, values-driven team




Be a part of a positive workplace culture where your contributions are valued
Learn new and exciting skills
Free premium hearing aids (plus family discounts!)
Discounted Southern Cross health insurance
Free flu shots & Employee Assistance Program
Enjoy ongoing training and development to help you succeed
A day off to celebrate your Birthday!
At Bay Audiology, we’re passionate about helping people reconnect with the sounds they love. From hearing tests to ongoing care, we’re here every step of the way. You’ll be part of a close-knit team, supporting clients and making a real impact.

If you're organised, people-focused and ready to make a difference. apply via Seek or our Careers page (we are unable to accept applications through our clinics), with your CV and cover letter, telling us why you'd like to join the Bay Audiology team.

📌 Client Advisor Cambridge Town Of Cambridge
🏢 Amplifon
📍 Town of Cambridge