Job Description
A leading infrastructure organisation is seeking a Network Analytics Service Lead to take end-to-end ownership of its critical analytics platforms and services.
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Leading a team of eight, you will oversee service performance, platform lifecycle planning, technology delivery, vendor management and continuous improvement. This is a broad leadership role suited to someone who can balance operational reliability, risk, cost and stakeholder expectations.
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The opportunity
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A leading infrastructure organisation is seeking a Network Analytics Service Lead to take end-to-end ownership of its critical analytics platforms and services.
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Leading a team of eight, you will oversee service performance, platform lifecycle planning, technology delivery, vendor management and continuous improvement. This is a broad leadership role suited to someone who can balance operational reliability, risk, cost and stakeholder expectations.
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What you'll be responsible for
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Leading and developing a team of eight technology professionals
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Ensuring critical platforms remain available, reliable, secure and fit for purpose
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Overseeing incident, problem, change, release and capacity management
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Developing platform roadmaps covering upgrades, scalability and obsolescence
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Delivering system enhancements and operational improvements
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Managing budgets, suppliers and commercial performance
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Building robust relationships across technology,



architecture, operations and delivery
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Driving automation, service improvement and stronger operational processes
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What you'll bring
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Experience leading business-critical technology services in a complex environment
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Strong people leadership, mentoring and team development capability
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A solid understanding of IT service management practices
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Experience managing vendors and working within a multi-sourced environment
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Strong commercial judgement and budget management experience
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The ability to lead change while maintaining service continuity
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Confident communication and stakeholder management skills
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Experience within energy, utilities or another operationally critical sector will be highly regarded but is not essential.
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Technology environment
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Exposure to some of the following would be advantageous:
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Linux or Unix
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Kubernetes
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Oracle and PostgreSQL databases
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Oracle GoldenGate
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High-availability analytics platforms
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Real-time or near-real-time technology environments
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Tertiary qualifications in technology, engineering or a related discipline are preferred. ITIL experience or certification would also be advantageous.
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This is an opportunity to lead a capable team, take genuine ownership of critical technology services and influence their future direction.
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📌 Analytics Team Lead (Victoria)
🏢 Talent
📍 Victoria