Job Description
Job Description
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Understanding the menu and promotional activities
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Handling cash and credit transactions
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Setting up and packing down functions and events
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Ensuring guest enquiries and restaurant dining reservations are followed through in a professional manner
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Preparing and serving food & drinks to a high standard as well as highlighting promotions for our guests
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Responding to colleague / guest requests promptly in order to deliver a seamless service in conjunction with service team
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Collaborating with our Events team and Kitchen to provide seamless service across out Food & Beverage Offerings
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Prepare and serve a wide range of cocktails and other beverages
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About the Employer
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IHG gives every member of the team the room they need to belong, grow, and make a difference in a team-oriented environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
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About the Candidate
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Proven experience in similar role
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Attention to detail - creating amazing guest service moments with the team
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Flexibility - working, weekends and public holidays are all part of the job
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Ability to work in a team and a fast-paced environment and prioritize workloads, as well as assist in supporting the team with other duties as required
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Excellent personal grooming and hygiene standards
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Motivation - your presence will impact your team and our guests; therefore, it will be important to stay motivated and energized
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Most importantly a passion for food & beverage
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A current RSA certificate
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You must have working rights in Australia
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Work Environment
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Paid Birthday Leave
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Hotel Perks like accommodation and Food & Beverage discounts
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Enhanced parental leave
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Your career journey will be supported through our lifelong development program
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IHG Career Milestone celebrations
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Transfer of entitlements as you move and grow with IHG
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Access to our discount retail platform that makes your pay go even further
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We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business.
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Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
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