Job Description
About the organisation
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Our client is a well-established not-for-profit operating nationally within the health and accreditation space. Their work plays a vital role in maintaining professional standards, supporting education pathways, and protecting public safety.
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They are known for being values-led, inclusive, and committed to developing their people - making this a great environment to build experience and progress your career.
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About the role
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Reporting to the Assessment Manager, this position supports the day-to-day coordination of assessment activities. You'll be a key contact for candidates and stakeholders, helping guide them through processes while keeping schedules, systems, and records running smoothly.
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This role suits someone with a solid foundation in administration or customer service who enjoys a fast pace, likes being busy, and feels comfortable working across multiple systems and priorities.
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If you enjoy problem-solving, talking to people, and being the person who keeps things organised - you'll feel right at home here.
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What you'll be doing
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Supporting the Assessment Manager and wider assessment team
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Processing and reviewing assessment applications
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Coordinating bookings, schedules, and assessment logistics
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Managing data and maintaining accurate records
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Communicating with candidates and stakeholders by phone and email
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Responding to enquiries professionally and efficiently
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Assisting with online assessments, including basic system troubleshooting
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Supporting general assessment administration such as cancellations and refunds
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09th August,



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About the organisation
n
Our client is a well-established not-for-profit operating nationally within the health and accreditation space. Their work plays a vital role in maintaining professional standards, supporting education pathways, and protecting public safety.
n
They are known for being values-led, inclusive, and committed to developing their people - making this a great environment to build experience and progress your career.
n
About the role
n
Reporting to the Assessment Manager, this position supports the day-to-day coordination of assessment activities. You'll be a key contact for candidates and stakeholders, helping guide them through processes while keeping schedules, systems, and records running smoothly.
n
This role suits someone with a solid foundation in administration or customer service who enjoys a fast pace, likes being busy, and feels comfortable working across multiple systems and priorities.
n
If you enjoy problem-solving, talking to people, and being the person who keeps things organised - you'll feel right at home here.
n
What you'll be doing
n
n
Supporting the Assessment Manager and wider assessment team
n
Processing and reviewing assessment applications
n
Coordinating bookings,



schedules, and assessment logistics
n
Managing data and maintaining accurate records
n
Communicating with candidates and stakeholders by phone and email
n
Responding to enquiries professionally and efficiently
n
Assisting with online assessments, including basic system troubleshooting
n
Supporting general assessment administration such as cancellations and refunds
n
n
What will help you succeed
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Strong organisation skills
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You're comfortable managing multiple tasks, keeping track of details, and working to deadlines.
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Confident communication
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You're happy speaking with a wide range of people, explaining processes clearly, and building rapport over the phone and in writing.
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Comfort with technology
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You're confident using computers and online systems, quick to learn new platforms, and able to follow processes and troubleshoot simple issues.
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About you
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Previous experience in administration with customer engagement
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Reliable, proactive, and happy working in a fast-moving workplace
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Clear and professional communicator
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Comfortable learning and using new systems and technology
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Respectful, discreet, and aware of confidentiality requirements
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Enjoys working as part of a team while managing individual responsibilities
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Experience in the health industry or assesments administration space will be highly regarded
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If you're looking for your next step in administration within a purpose-driven organisation, we'd love to hear from you.
#J-*****-Ljbffr

📌 Assessment Administration Officer (Victoria)
🏢 Recruitly
📍 Victoria