Customer Experience Team Lead: Coaching & Ops Excellence (New South Wales)

Customer Experience Team Lead: Coaching & Ops Excellence (New South Wales)

21 Aug
|
Hunter Douglas Australia
|
New South Wales

21 Aug

Hunter Douglas Australia

New South Wales

Job Description
Hunter Douglas Australia is seeking a Customer Experience Team Leader to guide a team of Customer Experience Specialists and elevate service delivery across phone, email and CRM systems.
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Reporting to the National Customer Service Manager, you will coach and develop staff, manage escalations and work closely with Sales, Manufacturing, Supply Chain and Operations to deliver seamless customer outcomes. A customer-focused leader with a track record of improving metrics is ideal.
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📌 Customer Experience Team Lead: Coaching & Ops Excellence (New South Wales)
🏢 Hunter Douglas Australia
📍 New South Wales

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