Job Description
McMillan Shakespeare's MMS brand Oly is seeking a Customer Support Manager to lead the customer support function, delivering a high-quality, scalable experience across inquiries, case management and escalations.
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You will drive service standards, team performance and continuous improvement, partnering across business units to remove pain points and automate where possible, while coaching a high-performing, customer-centric team in a hybrid working workplace.
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📌 Customer Support Leader - Experience And Operations (Victoria)
🏢 Mcmillan Shakespeare
📍 Victoria
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