Job Description
Job Description
Position Summary
The purpose of this position is to carry out the maintenance servicing of Vertiv equipment, after‐hours service work and commissioning as planned and directed by the Service Operations Manager and Thermal Supervisor.
Key Responsibilities
Planning & Reporting
Time Sheets – Digital reporting tool to be used (i.e., accurately record hours worked, and all call out and response times) each day.
Commissioning/ServiceReports – to be completed within set timeframes.
Operational Delivery
As required, support the Service Team with carrying out maintenance & TM works.
Maintain relationships between the VERTIV and our customers, by having professional interactions with customers and providing customer feedback to the Vertiv Team.
Keep up to date with your training requirements across multiple Vertiv technologies.
Maintain the supplied company vehicle & personal appearance to the appropriate company standard.
WHS, Environment & Quality
Comply with all Work, Health & Safety, Setting and Quality obligations.
Actively promote safety in the workplace.
Daily Work Duties & Expectations
Drivers Licence is required (may involve visits to remote sites).
Overnight or longer trips may be required.
Use of ladders, scissor lift and scaffolding.
Working in tight and restricted locations.
Working on and around energised electrical equipment.
Working on live refrigerant lines and pressure vessels.
Working at heights (needs Work at Heights Training and refreshed every 5 years).
Working on HVAC mechanical systems that will involve awkward body positions at times.
Lifting, carrying, relocating equipment and components (e.g. compressors, gas bottles etc).
Employees reporting to Incumbent
Nil
Main Contacts Within Company
Other Customer Engineers – Thermal
Service Supervisor – Thermal
Service Operations Manager
Safety Manager
Technical Support Team
Sales Team




Finance
Main Contacts Outside The Company
Customers
Product Suppliers
Contractors
Vertiv Partners
Education / Qualification
Mechanical Trade Certificate (state dependent)
Restricted Electrical Licence
Refrigerant Handling Licence
Specialist Knowledge
Technical knowledge – data centres, telecom, commercial & industrial or similar industries (highly regarded)
Practical Experience
Proven track record within the Air – Conditioning or other precision cooling industry as a service technician.
Proven ability to work effectively under timeline constraints on large scale sites.
Thermal controls & networking knowledge.
Proficiency in Microsoft Office.
Personal Characteristics
Excellent communication, inter‐personal and problem‐solving skills.
Learning agility.
Interpersonal skills.
Ability to work collaboratively in a team environment.
Ability to multitask and prioritise workloads.
Negotiation & influencing skills.
Computer literacy at an intermediate level.
About the Team
Work Authorization
No calls or agencies please.
Vertiv will only employ those who are legally authorized to work in the United States.
This is not a position for which sponsorship will be provided.
Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future are not eligible for hire.
Equal Opportunity Employer
We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, colour, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.
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📌 Commissioning Technician - Chiller, Vic (Victoria)
🏢 Vertiv
📍 Victoria