Client Services Scheduler (Brisbane)

Client Services Scheduler (Brisbane)

21 Aug
|
1300 Smoke Alarms
|
Brisbane

21 Aug

1300 Smoke Alarms

Brisbane

**** Smoke Alarms is growing!
And as we continue to grow, we're looking for an organised, proactive and customer-focused Scheduler to join our team in Hendra, Brisbane.
If you thrive in a fast-paced environment, love solving problems, and enjoy being the person who keeps everything running smoothly behind the scenes — this could be for you!
Electrician Scheduler – Brisbane
**** Smoke Alarms is growing!
And as we continue to grow, we're looking for an organised, proactive and customer-focused Scheduler to join our team in Hendra, Brisbane.
If you thrive in a fast-paced environment, love solving problems, and enjoy being the person who keeps everything running smoothly behind the scenes — this could be for you!
About The Role
As part of our Scheduling Team, you'll play a critical role in coordinating ourelectricians across Queensland and New South Wales, as well as providing support to our team of schedulers.
You'll be the link between our clients, office teams and field electricians, making sure jobs are scheduled accurately, efficiently and within required timeframes.
This is more than just booking appointments — it's aboutowning your role, solving problems, supporting our electricians and ensuring every job is completed on time, while being part of a friendly and supportive team.
Key Responsibilities
Using our internal scheduling system to plan and coordinate electrician runs acrossQLD and NSW
Scheduling electrical jobs efficiently based on location, availability, due dates and job requirements
Taking and making calls to clients, tenants and electricians to coordinate appointments
Sending entry notices and communicating appointment details to tenants




Monitoring upcoming and outstanding jobs to ensure work is completed within required timeframes
Working closely with electricians to ensure they have well-planned and achievable schedules
Communicating clearly with clients, tenants, electricians and internal teams to ensure smooth job completion
Problem-solving scheduling issues and finding practical solutions when things don't go to plan
Performing various administrative duties to support our clients and scheduling team
What We're Looking For
Solid organisational skills with the ability to manage multiple priorities
A proactive, solution-focused mindset
Excellent communication and customer service skills
The ability to stay calm and organised in a fast-paced environment
Someone who enjoys problem-solving and can think on their feet
An energetic, positive personality
Someone who can build rapport with field staff, office staff and our clients
Strong attention to detail and the ability to follow jobs through from booking to completion
Australian work authorisation is required at the time of application
Previous scheduling, coordination or administration experience is highly regarded, particularly experience working with trades, however we know that skills can be taught!
Attitude, reliability, organisation and willingness to learn are what we're really looking for.
Why Join Us?
Flexibility to work from home once your probationary period ends
Stable, established and growing business withweekly pay
Initial and ongoing training with a supportive and knowledgeable team
The opportunity to work acrossboth Queensland and New South Wales
Friendly environment where laughter and collaboration are part of every day
Convenient Hendra location
Be part of a growing business where your contribution genuinely makes a difference
#J-*****-Ljbffr

📌 Client Services Scheduler (Brisbane)
🏢 1300 Smoke Alarms
📍 Brisbane

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