Lotus People in Sydney is seeking an experienced contact centre leader for a four-month assignment.
You will lead day-to-day operations, oversee two Team Leaders and a casual workforce of *****, ensuring service levels across phone, email and live chat.
You will drive performance metrics, manage improvements and collaborate with internal stakeholders and recruitment partners.
Salesforce proficiency and a customer-focused approach are highly valued.
#J-*****-Ljbffr
📌 Sydney Contact Centre Manager - Lead & Boost Conversions (4 Mos) (New South Wales)
🏢 Lotus People
📍 New South Wales
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