Head Of Ccaas Customer Success & Growth (New South Wales)

Head Of Ccaas Customer Success & Growth (New South Wales)

21 Aug
|
Concentrix
|
New South Wales

21 Aug

Concentrix

New South Wales

Job Description
A leading technology services firm in New South Wales seeks a strategic Head of CCaaS Customer Success. This senior role involves owning the full customer value journey for our CCaaS platform, from initial engagement to long-term retention. The ideal candidate will have over 8 years in Customer Success and experience in leading high-performing teams. Responsibilities include managing customer engagement, building ROI cases, and developing scalable onboarding processes. A team-oriented leadership style and commercial acumen are essential.
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📌 Head Of Ccaas Customer Success & Growth (New South Wales)
🏢 Concentrix
📍 New South Wales

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