Service Manager - Multi Franchise Dealer
Full Time | Attractive Salary + Incentives | Relocation Support Available
Ready for a career move that also changes your lifestyle?
This is your opportunity to step into a senior leadership role while enjoying everything East Gippsland has to offer.
Based inBairnsdale, our well-established family operated multi-franchise dealership services customers throughout the region, includingLakes Entrance,Paynesville, andOrbost.
Surrounded by the natural beauty of theGippsland Lakesand the wilderness ofCroajingolong National Park, this region offers boating, fishing, hiking, camping, and a relaxed coastal lifestyle — all without city traffic or city housing prices.
If you've been considering a sea or tree change, this is your opportunity.
The Chance
We are seeking an experiencedService Managerto lead our busy Service Department and drive operational performance, customer satisfaction, and profitability.
This is a senior leadership position with autonomy, strong support from ownership, and the opportunity to make a genuine impact within a respected regional dealership.
Key Responsibilities
Lead and manage daily workshop operations
Drive labour sales, gross profit, and effective labour rate (ELR)



performance
Monitor technician productivity and workshop efficiency
Lead, mentor, and develop Service Advisors and Technicians
Ensure outstanding customer experience and CSI performance
Manage warranty processes and manufacturer compliance
Maintain safe and compliant workshop practices
Automotive industry experience is preferred for this role
About You
You will bring:
Proven experience as a Service Manager or Senior Assistant Service Manager
Strong understanding of dealership service KPIs and financial drivers
Demonstrated leadership and people management capability
Excellent communication and conflict resolution skills
A desire to build a long-term career in a thriving regional community
Multi-franchise experience will be highly regarded.
What's on Offer
Competitive salary package
Performance-based incentives
Relocation assistance (negotiable)
Leadership autonomy and long-term growth
Outstanding regional lifestyle
Imagine finishing work and being on the water in 15 minutes.
Imagine no peak-hour traffic.
Imagine real work-life balance.
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📌 Service Manager - Multi Franchise Dealer (Bairnsdale)
🏢 Peter Dullard Motor Group
📍 Bairnsdale