Job Description
Company Description
At Guzman y Gomez Mexican Kitchen, our mission has always been to reinvent fast-food.
We're Australia's only fast-food restaurant to be 100% clean, meaning there are no added preservatives, artificial flavours, added colours or unacceptable additives in our food.
We're incredibly proud of our amazing people, and the unique way we celebrate Mexican culture in everything we do.
Company Description
At Guzman y Gomez Mexican Kitchen, our mission has always been to reinvent quick-food.
We're Australia's only fast-food restaurant to be 100% clean, meaning there are no added preservatives, artificial flavours, added colours or unacceptable additives in our food.
We're incredibly proud of our amazing people, and the unique way we celebrate Mexican culture in everything we do.
Job Description
We're looking for a Culinary & Operations Coach to take ownership of a defined region of GYG corporate restaurants.
You'll be accountable for food, guest experience, people, safety, and the P&L; across your region.
What You'll Do
Hold the highest standards of food safety and food quality across your region — every menu item, every shift, executed to the GYG Recipe Guide
Coach Restaurant Managers to deliver an enthusiastic, energetic GYG guest experience — fast, accurate, and memorable
Drive app ratings, service times, and drive-thru targets by diagnosing barriers and putting proactive plans in place
Identify strengths and gaps in your management teams, build leaders, and hold people accountable — with respect, documentation, and genuine care for their growth
Ensure 100% completion of all training, bench planning, and compliance requirements across every restaurant in your region




Own Food Safety and WH&S; compliance — incident reporting, injury management, WH&S; reviews, and all scheduled food safety practices
Review controllable costs including Cost of Goods (COGS), labour, and OpEx weekly with your leaders, identify P&L; opportunities, and hold the business accountable to its numbers
Partner with leaders on LAM planning and support restaurant openings, marketing activations, and business cases for investment
What We're Looking For
Proven multi-site management experience (e.g. from Retail, QSR, F&B; or similar)
A natural coach who gives direct, honest feedback and uses performance gaps as development opportunities
Commercial acumen — you can read a P&L;, spot the opportunities, and drive action through your team
A guest-first mindset — you understand that every interaction matters and you coach to that standard relentlessly
Valid Australian driver's licence and willingness to travel interstate and intrastate
Strong communication skills, high initiative, and the ability to hold yourself to the same standards you hold others
Why GYG?
Be part of a fast-growing business with real career pathways and genuine development support
Work in a culture built on our values: It's All About the Food, Make Every Customer Love Us, Be Real, Got Your Back, and It's Up to Us
Join a team of people who are passionate, driven, and love what they do — we've got your back
Become a Franchisee!
Work toward owning & operating your own GYG restaurant!
We're committed to providing a secure and secure environment for our team and guests.
To support this commitment, we may conduct background checks including Police Checks and employment verification as part of our recruitment process.
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📌 Culinary & Operations Coach (Area Manager) (New South Wales)
🏢 Guzman y Gomez Mexican Kitchen
📍 New South Wales