Western Landscape Supplies – Willawong QLD
This is an excellent opportunity to join the energetic team at Western Landscape Supplies as a Customer Service Operator. Reporting to the General Manager, this full-time role is based at our Willawong, QLD location. As a Customer Service Operator, you will be responsible for providing exceptional customer service and support to our valued clients across the landscaping industry.
Key responsibilities
Responding to inbound sales enquiries from existing and prospective customers
Providing expert product knowledge and advice to assist customers with their landscaping needs
Preparing quotations, processing orders, and managing client accounts
Liaising with the logistics team to ensure timely delivery of products
Identifying and proactively following up on new sales opportunities
Providing exceptional customer service and building strong relationships with clients
Collaborating with the wider sales and operations teams to contribute to the company's overall success
About you
1-2 years' experience in a similar sales or customer service role, preferably within the landscaping or construction industry
Strong communication and interpersonal skills,



with the ability to build rapport and effectively liaise with clients
Excellent product knowledge and the ability to provide technical advice and solutions to customers
Proficient in using CRM systems and other sales-related software
Highly organised with the ability to prioritise and multitask
A customer-centric approach and a genuine passion for delivering outstanding service
Ongoing training and development opportunities
Flexible work arrangements and a focus on work-life balance
Employee discounts on our extensive range of landscaping products
A collaborative and inclusive team culture
About us
Western Landscape Supplies is a leading supplier of high-quality landscaping materials in Brisbane. With over 30 years of experience in the industry, we pride ourselves on providing exceptional products and unparalleled customer service. Our team of experts is passionate about helping our customers bring their landscaping visions to life, and we are committed to supporting the growth and development of the local landscaping industry.
#J-*****-Ljbffr

📌 Customer Service Operator (Brisbane)
🏢 Western Landscape Supplies
📍 Brisbane