Job Description
Join to apply for the Senior Product Engineer (Amanda) role at NSW Department of Customer Service
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Join to apply for the Senior Product Engineer (Amanda) role at NSW Department of Customer Service
NSW Department of Customer Service provided pay range
This range is provided by NSW Department of Customer Service.
Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
A$125,******/yr - A$138,******/yr
Clerk Grade: DCS Clerk Grade ***** ($125,693 to $138,510 base salary per annum + superannuation and annual leave loading)
Employment Type: Temporary full time opportunity until 1st Jul **** (potential for extension)
Location: Flexible/hybrid working arrangements available across NSW, with some travel to Sydney metro locations required from time to time (negotiable)
The opportunity
We are now inviting applications for the opportunity of Senior Product Engineer for Government Technology Platforms, within Digital NSW as it transforms to become the state's trusted partner to enable accessible and secure digital platforms and services for the citizens and business of NSW.
In this role, you will lead the build and deployment of high-quality, reliable, reusable and maintainable ICT / Digital systems and/or networks to support the delivery of strategic objectives for the Organisation and/or partner agencies.
Day to day responsibilities
Attending agile ceremonies such as stand-ups, sprint planning, sprint review to provide overview and insights on working being delivered as a part of a multi-disciplinary Product Team
Participate in code reviews to ensure high-quality code is delivered across the engineer chapter, ensuring reuseable and scalable code is produced
Deliver and execute on delivery of code that support the delivery of All of Government products and services
What you will bring to this role
Extensive experience in end-to-end product development, ensuring high-quality delivery through the build, release, maintenance, and enhancement of thoroughly tested and optimised features.
Expertise in providing specialist advice to enhance solution design and collaborating with cross-functional teams to deliver valuable software aligned with the organization's ICT/Digital strategy
Experience in design and iterative testing of products/systems to ensure compliance with standards, enhancing code quality and reducing operational risk
Experience in enhancing developer practices to drive high performance in ICT/Digital product and system development, while managing technology changes to optimise outcomes in line with organisational and government priorities.
Experience in optimising system requirements for enhanced efficiency, security, and customer-oriented ICT/Digital capabilities, while coaching engineers to deliver high-quality, compliant services and a positive customer experience.
Advanced experience (4 years +) with SQL queries, SQL programming (databaseprocedures/functions),and database development
Experience with systems integration, APIs (Web services, RESTful, SOAP, HTTP)




Groovy / Java scripting experience highly desirable but not essential
Amanda experience highly desirable but not essential
Experience with version control systems (e.g., Git, GitHub, GitLab, SVN) including managing repositories, branching strategies, and conducting code reviews.
Solution design including creation of detailed design documentation and presentations to Governance
Guidance and mentorship to junior product engineers, fostering their growth and enhancing team productivity
Proactive engagement with stakeholders to refine business requirements and acceptance criteria, driving alignment with project goals
Communication of technical concepts to non-technical stakeholders in a clear and relatable manner, ensuring shared understanding of project objectives
Performing Proof of Concepts for feasibility of solutions
AI Statement
The NSW Government is committed to ensuring the safe, ethical, and responsible deployment of AI across NSW.
Please review the NSW Government Generative AI basic guidance herehttps://
GTP embraces the use of AI to enhance productivity and creativity.
In the Assignment to Role process, AI tools should be used solely for drafting and planning purposes, final submitted applications need to be your own work and reflective of your personal experience.
Salary Grade *****, with the base salary for this role starting at $125,693 base plus superannuation
Click Here to access the Role Description.
For enquiries relating to recruitment please contact Swathy Mohan ******.
For enquiries about the role, please contact Vanita Suman ******
Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.
Closing Date: 09:59 am, 04 Jul ****
Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that advantages people across NSW.
We are focused on delivering excellent customer service, digital transformation, and regulatory reform.
Come join us and influence the future of our great state.
Belong in our diverse and inclusive workplace
The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.
You can view our full diversity and inclusion statement here.
We want you to bring your best self to this application process.
If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form)



please ****** ************.
For more information, please visit
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📌 Senior Product Engineer (Amanda) (New South Wales)
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📍 New South Wales