Job Description
Full Time Sydney International Airport NSW **** dnata
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This job is open for expressions of interest only
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dnata is one of the world's largest air services providers offering ground handling, cargo, travel and flight catering services across five continents. With over 60 years of experience, we offer a full range of services to our Airline customers - Passenger and Customer Services, Ramp activities and Cargo handling in all major airports around Australia.
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Our Ground Services team has an exciting opportunity for a highly resourceful and passionate Senior Workforce Analyst whom will report directly to the National Workforce Planning Manager. This role is a full-time position and will have a national scope. This is role plays pivotal role in delivering national strategic workforce planning and analysis for all operational workgroups within dnata Australia's Ground Handling.
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PRIMARY DUTIES AND RESPONSIBILITIES
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Maintaining the national workforce supply and demand model to forecast resource availability for operations
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Governing leave and training to assure daily supply of resources
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Optimising resource allocation across Ground Handling to deliver safe and reliable operations while minimising operating labour cost
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Developing seasonal baseline plans based on flight schedules and feedback from operational stakeholders
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Providing expert, data-driven, advice and modelling to stakeholders to support financial, commercial, and operational decision making
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Analysing and reporting regularly on key workforce metrics to track availability and efficiency of resources across all ports and workgroups
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Coaching and mentoring other team members to improve critical thinking and data literacy capabilities within the wider planning function
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ESSENTIAL CRITERIA
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Bachelor's degree in data, finance, economics, aviation or related discipline OR equivalent experience
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Demonstrated success translating large and diverse datasets into actionable insights for senior audiences
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Experience leading continuous improvement / operational excellence initiatives to improve performance
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Excellent interpersonal communication skills with the ability to articulate complex operational and planning concepts for a variety of audiences
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Ability to deliver under pressure and managing competing priorities and stakeholders
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Highly proficient in the Microsoft Office suite of tools
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Ability to meet aviation security and safety requirements
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DESIRABLE CRITERIA
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Experience leading workforce planning / modelling in an aviation, transport or operational setting
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Proven ability to improve planning or operational outcomes in industrially sensitive environments
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Experience using operational planning, scheduling and rostering software
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Experience with Power BI or other Business Intelligence platforms
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All applicants will be required to complete a police check prior to commencing.
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📌 Senior Workforce Analyst - Dnata | Expr3Ss! (New South Wales)
🏢 dnata
📍 New South Wales