Job Description
Overview
ELMO Software is hiring an Account Manager to represent the full range of ELMO solutions to assigned clients.
Reporting to the Regional Account Director, the Account Manager is responsible for driving revenue and delivering value to customers through effective management of client relationships and internal resources.
Who we are
Founded in ****, ELMO Software has established itself as a leading provider of innovative HR technology solutions, proudly serving over 2,000 mid-sized organizations and more than one million end users across Australia, New Zealand and the UK.
Our ISO-certified solutions cover the entire employee lifecycle, empowering HR professionals to effectively manage their workforce and contribute to strategic decision-making.
We unleash the impact of HR with a flexible, scalable HRIS that integrates into existing processes using automation and data analytics.
Life & culture
Join an extraordinary team dedicated to making a significant impact in an authentic, collaborative, and vibrant work environment where creativity thrives.
You will be supported through challenges, inspired to push your boundaries, and celebrated for your contributions.
Benefits
Hybrid work setup - 3:2 split
Paid parental leave - 12 weeks primary, 6 weeks secondary
Birthday leave, YOU day each year, and connect-people leave (up to 2 weeks work-from-anywhere)
In-house learning and development initiatives
ELMO social and diversity clubs
Mental health/EAP programs
Flare Perks (discounts, novated leasing, salary sacrifice)
Values
Reimagine What0s Possible
Obsess over Customers
Help Others Thrive
Be Fearlessly Optimistic
Responsibilities




Revenue Generation: Generate targeted revenue within a portfolio.
Client Management: Proactively assess, clarify, and validate client needs on an ongoing basis.
Manage internal resources to maximize the scope of client solutions.
Salesforce Management: Maintain a strong pipeline and ensure information is updated in the ELMO CRM (Salesforce).
Client Retention: Maintain high customer satisfaction ratings that confirm 100% retention of contract value.
Skills and Experience
Minimum 3 years' experience in B2B business development
Minimum 2 years' experience in business development within technology or SaaS
Previous experience with HR & Payroll technology is preferred
Ability to travel to clients as frequently as necessary; in-person and virtual meetings are essential
Excellent listening, negotiation and presentation skills
Excellent communication skills (written and verbal)
Proven ability to manage multiple projects with attention to detail
Apply
Apply now and be part of the team shaping the future of work at ELMO!
ELMO Software Pty Ltd is an equal opportunity employer, and we encourage applicants from diverse backgrounds to join our team.
We are committed to advancing reconciliation at ELMO through our Reflect Reconciliation Action Plan (RAP).
ELMO is committed to responsible, secure, and safe AI and aims to achieve ISO *****:**** certification while adhering to ISO *****:**** security policies to protect data privacy and security.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Sales, Information Technology, and Human Resources
Industries: Human Resources Services
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📌 Account Manager (Victoria)
🏢 ELMO Software
📍 Victoria