Student Enquiries Team Lead (Hybrid) (New South Wales)

Student Enquiries Team Lead (Hybrid) (New South Wales)

21 Aug
|
UNSW
|
New South Wales

21 Aug

UNSW

New South Wales

Job Description
UNSW seeks a Student Enquiries Team Leader to oversee the Kensington and Paddington campuses with hybrid working options. The role focuses on guiding a team delivering enquiries through face-to-face, online, and phone channels across the Faculty of Law and Justice.
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The successful candidate will lead up to nine staff, drive process improvements, monitor KPIs, and report on service performance, ensuring policy compliance and high-quality customer service.
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📌 Student Enquiries Team Lead (Hybrid) (New South Wales)
🏢 UNSW
📍 New South Wales

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