Job Description
1mo ago , from Hervey Bay RSL and Burpengary Community Club
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Excellent opportunity for an energetic, dedicated and experienced Security person who have exceptional customer service skills and a fabulous personality.
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Join one of the biggest employers on the Fraser Coast
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Friendly and qualified environment
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Ongoing training ensures the development for our staff to grow, exceed & expand opportunities
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Free on-site parking
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About us ...
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The Hervey Bay RSL is located on the beautiful Fraser Coast. The Club is the premier entertainment venue in the region experiencing growth in Hervey Bay.
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The RSL has a free courtesy bus service that we provide for our members and guests to get them to and from the Club.
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The Club's facilities include: 280 gaming machines, 4 bars, TAB and Keno, billiards and pool tables, child care centre, bottleshop, 3 functions rooms, 180 seat restaurant, 160 seat deck and 100 seat cafe.
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Our staff pride themselves on friendliness, professionalism and service with a 'SMILE'
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Are you ready for a challenge, do you have the experience and skills to apply for this position!
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About the Role ...
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We are looking for an experienced Security Person who have a bright, outgoing personality and exceptional customer service skills to ensure the patrons have a pleasant experience at our venue
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The Security person report to the Floor Managers, key responsibilities will include:
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Customer service - maintaining a courteous and professional demeanour with all members and guests, meet and greet
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Communicating effectively with relevant personnel
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Responsible Service of Alcohol (RSA):Monitoring for intoxication and ensuring compliance with alcohol service regulations.
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Performing basic ID checks and reporting any issues to the floor manager
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Access Control and Safety:Managing entry by checking IDs, managing patron behavior,



and ensuring a safe environment for patrons and staff.
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Conflict De-
escalation:Preventing,
identifying, and responding to dangerous or anti-social situations, with a focus on de-escalation before physical intervention
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Emergency Response:Assisting in emergency situations, including evacuation procedures
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Risk
Mitigation:Identifying
potential threats, such as illegal drug use, and maintaining order in high-volume, high-risk environments
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Documentation:Keeping
records of incidents and people of interest to identify trends and ensure compliance.
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This role has casual hours, with a weekly roster. Shifts range from Mid day shifts to very late finishing times.
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Must be available days, nights, weekends, public holidays and split shifts.
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About you ...
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As someone with previous experience, you will possess a passion for delivering excellent customer service. You will have a willingness to build long-term relationships with our members and will have impeccable grooming, presentation and communication skills.
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To be considered for this role, youMUSThave relevant experience, skills and knowledge of the local area and required certificates.
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Be a strong team member, willing to adapt to change and follow directions
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Ability to communicate effectively at all levels with a range of different people
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Team worker, pleasant vibrant personality
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Ability to work with minimal supervision
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Experience and Qualifications:
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Minimum 1 year experience
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Current Security license
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Current First Aid Certificate
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Current RSA and RSG statement of attainments
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Must be eligible to gain a National Police Certificate for employment
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What we can offer you
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Job security
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Free car parking
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Fantastic staff discounts
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regular hours
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Hours
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Must be able to work days, nights, weekends, public holidays
#J-*****-Ljbffr

📌 Security Person (Queensland)
🏢 Hervey Bay RSL
📍 Queensland