Job Description
Operations Manager
n
Are you an experienced and proactive Operations Manager looking for your next opportunity to work within an established and successful business in the Heavy Machinery Hire industry?
n
Our client's well established branch in Cairns are looking for it's next Operations Manager to lead and support with team in their daily operations.
n
If you bring a background in equipment hire logistics, transport or similar industrial background, are passionate about team leadership, proactive problem solving and seeing results - this could be the role for you!
n
What's in it for you?
n
Supportive team culture
n
Immediate start
n
Competitve Salary
n
The Role
n
As Operations Manager, you'll be at the heart of branch operations, ensuring daily jobs are completely smoothly and efficiently. Reporting to a Multi Site Manager, day to day you will have a good level of autonomy over operations.
n
Managing fleet and operator allocation
n
Maximising productivity amongst the team - workshop, mechanics, customer service and administration
n
Managing Client relationships - with high level communication providing timely updates
n
Troubleshooting any issues with client or equipment
n
Supporting the team to deliver high standards of customer service and operational performance
n
Streamlining Logistics, Coordinate scheduling and dispatch to maintain a smooth and efficient workflow
n
Ensuring all rental equipment is available, well-maintained, and safe to use
n
Administrative duties such as overseeing invoicing, hire documentation, and enforcing WHS compliance
n
Hours - 7am-5pm
n
You will have
n
Demonstrated experience in operations, fleet coordination, or equipment hire/logistics
n
Solid leadership and team development abilities
n
Solid knowledge of heavy equipment operations and servicing
n
Excellent communication and customer relationship skills
n
Proficient in CRM systems, Microsoft Office, and scheduling tools
n
Highly organised with strong attention to detail and time management
n
The role has both fast paced and busy periods as well as quieter periods so someone who can operate well with both style of work
n
A proactive mindset and able to 'close the loop' and keep clients informed
#J-*****-Ljbffr