Administration & Customer Support | PART-TIME
Clean Energy Providers PTY LTD – Nerang QLD
Administration & Customer Support | Part‐Time
Clean Energy Providers | Nerang
We're looking for a reliable, organised and personableAdministration & Customer Support personto join our growing team at Clean Energy Providers.
This is a part‐time role of approximately 25 hours per week, ideally working 9am–2pm, Monday to Friday.
This is an on‐site role, working from our office in Nerang.
There is also potential for additional hours during busier periods.
The role
Your responsibilities will include:
Answering incoming phone calls and assisting customers
Taking and logging customer enquiries
Following up new leads and booking appointments with electricians
Pre‐sales and post‐sales customer follow‐up
Communicating with customers, electricians, installers and suppliers
Lodging Energex, Ergon, Essential Energy and other electrical/compliance paperwork
Assisting with scheduling and job administration
Adding jobs to the calendar and confirming installation appointments
Processing and updating customer and job information
Data entry and maintaining accurate records
Social media scheduling
Filing, scanning and document management
General clerical and administrative duties




Assisting the team with day‐to‐day tasks
About you
We're looking for someone who is:
Highly organised and able to stay on top of multiple tasks
Reliable and able to work independently
Confident communicating with customers over the phone, email and text
Friendly, professional and comfortable following up customers and leads
Reliable and able to work independently when working from home
Tech‐savvy and comfortable learning new systems
Detail‐oriented, particularly when dealing with paperwork and customer information
Ideally experienced in administration, customer service, sales support or a similar role
Solar/renewable energy experience is a bonus, but not essential.Full training will be provided on our processes and industry requirements.
The details
Part‐time:Approximately 25 hours per week
Hours:Generally 9am–2pm, Monday–Friday (some flexibility available)
Location:On‐site working from our Nerang office
Pay:$30–$35 per hour, depending on experience
Additional hours:Potentially available during busy periods
If you're looking for a adaptable, school-hours role and enjoy keeping things organised, communicating with customers and being part of a busy team, we'd love to hear from you.
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📌 Administration & Customer Support | Part-Time (Queensland)
🏢 Clean Energy Providers
📍 Queensland