Job Description
Night Auditor - Front Office
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Mercure Sunshine Coast Kawana Waters
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Immediate Start Available
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Mercure Sunshine Coast Kawana Waters is seeking a reliable, customer-focused Night Auditor to join our team. This is an excellent opportunity for someone who enjoys working independently, delivering exceptional guest service, and ensuring smooth overnight hotel operations.
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About the Role
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As Night Auditor, you will be responsible for overseeing the hotel during overnight hours, completing end-of-day financial processes, and providing outstanding service to our guests.
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Key Responsibilities
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Deliver exceptional guest service during overnight shifts
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Manage late check-ins and early departures
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Complete nightly audit procedures and reconcile daily transactions
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Prepare financial and operational reports
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Respond to guest enquiries and resolve issues professionally
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Monitor hotel security and safety procedures
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Process reservations and maintain accurate guest records
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Support administrative tasks and prepare the hotel for the morning team
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About You
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Previous hotel front office, guest services, or hospitality experience preferred
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Strong communication and customer service skills
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High attention to detail and accuracy
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Ability to work independently and confidently
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Experience with hotel management systems is advantageous
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Availability to work overnight shifts, including weekends and public holidays
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Essential Requirements
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Applicants must currently be located in Australia
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Full Australian working rights are required
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Sponsorship is not available for this position
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What We Offer
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Immediate start available
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Career development opportunities within Accor Franchise Hotel
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Employee benefits and discounts across the Accor network
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Supportive and skilled team environment
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Free onsite parking
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📌 Night Auditor (Queensland)
🏢 MERCURE
📍 Queensland