Cloud Operations Manager - Your Move into Management
Are you a Team Lead or Senior Engineer looking to make the move into a full Management role?
High impact role with a focus on growing people and improving process
High growth, highly regarded company
Make the move into a management role inside one of Australia's most capable Microsoft Consultancies. You are now invited to become a key member of this flagship team providing best practice solutions to their customers around AI, Azure, M365, Modern Workplace, Security and DevOps. This company plays at the big end of town, their customers include large private and public sector organisations. They have a modern, ultra flexible working style and supportive leadership.
The people you'll work with are the standout reason to consider this role. Senior Leadership are knowledgeable and genuinely invested in your growth. The company employs multiple Microsoft MVP's who are generous with their time and knowledge and overall there's a general culture of knowledge sharing and helping each other out.
If you're a Senior Engineer or Team Lead ready to move into a full management position this is the role that gives you the platform, the mentorship, and the autonomy to do it.
The role
What matters most in this role is people development, technical process improvement and problem solving.
On the people side you'll grow the skillset of already driven engineers, encouraging their problem solving and development. You'll recognise which buttons each engineer needs pushing to maximise their growth.
You don't walk past a problem.



If you see a process that can be improved or a reoccurring issue you address the root cause. You'll encourage your team to adopt this mindset.
Role specifics:
Technical and people leadership of the Managed Services team
Mentoring and growing engineers across all levels
Continuous improvement across people, process & tech
Driving technical direction, owning the quality of technical outcomes, shaping technical solutions and delivery patterns
Billing, processand operational reporting
Customer data, permissions & security governance
HaloPSA ownership -optimisation, automation, reporting
Vendor and tooling management
Capacity and workforce planning
What you bring:
A background as Microsoft Cloud and Infrastructure Engineer
Technical experience: M365, Azure, Security, Modern Workplace, Endpoint Management, exposure to DevOps, IaC and AI beneficial
Currently a Team Leader or Senior Engineer acting as a Team Lead
You'll love mentoring people and growing your team
You'll love solving problems, improving and automating processes.
You're self directed, curiousand always asking why
Comfortable stepping in technically when needed
Positive, professional and great with customers
What's in it for you:
Make the move into a Management role
Freedom to run your own initiatives and improve the Managed Services business
Up-to-date, flexible and supportive culture
High growth business with a fantastic reputation
AI forward company with real investment in automation and innovation
This is a rare chance to move into a full management role with a genuinely impressive company.
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📌 Cloud Operations Manager - Your Move Into Management (New South Wales)
🏢 eMerge Talent
📍 New South Wales