Medical Receptionist – Private Specialist Practice
Professional Specialist Practice | Part-Time | Friendly & Supportive Team
We are looking for an experienced and enthusiasticMedical Receptionistto join our busy private specialist practice.
This is apart-time position working Monday, Wednesday and Thursday, with the opportunity to work additional days when required to cover annual leave and sick leave.
We are a professional and patient-focused practice that prides itself on providing a high standard of care and service.
We are looking for someone who shares these values and will become a valued member of our team.
About the Role
As the first point of contact for our patients, you will play an important role in creating a welcoming and professional experience from the moment patients arrive.
This is avaried and autonomous rolewhere no two days are the same.
You will be responsible for the smooth running of reception and supporting the doctors and wider team with day-to-day administrative tasks.
Key Responsibilities
Welcoming patients and providing friendly, professional customer service
Managing incoming phone calls and patient enquiries
Booking and managing patient appointments
Coordinating theatre bookings
Registering new patients
Processing Medicare and private billing
Invoicing and receipting patient payments
Maintaining accurate patient records and files
Maintaining consulting rooms and ensuring they are prepared for clinics
Liaising with patients,



doctors, hospitals and other healthcare professionals
General medical administration and reception duties
About You
We are looking for someone who isprofessional, reliable, organised and genuinely enjoys working with people.
To be successful in this role, you will have:
1–2 years' minimum experience in a medical reception role
Experience working in a busy private medical or specialist practice
Excellent communication and customer service skills
Strong attention to detail and organisational skills
The ability to multitask and prioritise in a fast-paced environment
A calm, friendly and compassionate manner when dealing with patients
The ability to work independently and take ownership of your responsibilities
A positive attitude and willingness to be part of a team
Experience with Genie/Gentu is highly desirable.
Previous experience withMedicare and health fund billingis preferred, but not essential for the right candidate.
Why Join Us?
This is a great opportunity to join afriendly, professional and dedicated teamwhere you will be valued for the contribution you make.
If you are an experienced Medical Receptionist looking for a varied role within a supportive private specialist practice,we would love to hear from you.
Significant Information
Applicants must have unrestricted Australian working rights and be available to commit to the required days.
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📌 Medical Receptionist – Private Specialist Practice (Melbourne)
🏢 seek.com.au
📍 Melbourne