Join a supportive team focused on safety and satisfaction.
Internal Sales Support | Customer Service & Administration | Ormeau
Frontline Human Resources is currently seeking an experienced and motivated Internal Sales Support Officer to join a leading windows and doors manufacturer based in Ormeau.
This is a fantastic opportunity for someone with strong customer service, administration and internal sales support experience who enjoys working in a fast-paced environment and building positive relationships with customers and internal teams.
What's on Offer?
Immediate start
12-month assignment with the possibility of extension
Opportunity to transition into a permanent full-time position
Full-time hours, Monday to Friday
Monday to Thursday: 8:00am - 4:00pm
Friday: 7:30am - 3:30pm
Supportive and team-focused working environment
Opportunity to join a well-established Australian manufacturing business
Your Day-to-Day
Working closely with the Sales Support team, Account Managers and other internal departments, your responsibilities will include:
Providing high-quality customer service to internal and external customers
Responding to customer enquiries and providing timely supportProcessing customer quotations accurately and efficiently
Managing quotation requests and ensuring pricing procedures are followed
Processing customer orders and ensuring all information is complete and accurate
Supporting Account Managers and the broader sales team with administration
Following up customer enquiries and service-related matters through to resolution
Managing customer-related escalations professionally and proactively
Maintaining accurate customer and order information within internal systems
Assisting with continuous improvement initiatives across the sales team
General administration and coordination as required
About You
We are looking for someone who is organised, customer-focused and comfortable managing multiple priorities.
To be successful, you will ideally have:
Previous experience in Customer Service, Internal Sales, Sales Support or Administration
Strong written and verbal communication skills
Excellent attention to detail and data-entry accuracy
Confidence dealing with customers over the phone and via email
Solid organisational and time-management skills
Ability to prioritise tasks and work effectively in a busy environment
Good problem-solving skills and the ability to follow matters through to completion
Strong computer skills, including SAP (highly desirable) Microsoft Word, Excel and Outlook
A proactive attitude and willingness to learn
Ability to work effectively as part of a team
Experience within manufacturing, building products, windows and doors, construction or a similar environment would be highly regarded.
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📌 Internal Sales Support Coordinator (Queensland)
🏢 Frontline Human Resources
📍 Queensland
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